What is Clari Copilot?
Clari Copilot is a conversational intelligence solution that is purpose-built for revenue teams. Clari Copilot’s (formerly Wingman) conversation intelligence platform gives reps and managers everything they need to compete fiercely, spot revenue leak, and close deals faster.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClari Copilot Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Clari Copilot.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Clari Copilot?
Pros
- Performance Enhancing
- Efficient Service
- Respectful
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Call Recording
Manager Annotation and Feedback
Dashboards and Reporting
Pipeline Visibility
Artificial Intelligence Engine
Application Integration
Call Analytics
Audio Transcription
Conversation Coaching
Role-Based Access
Mobile Support
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Business Value Created
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Clari Copilot Reviews
Saadat C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2023
Decent product
Likeliness to Recommend
What differentiates Clari Copilot from other similar products?
Nothing in particular that differentiates with other platforms
What is your favorite aspect of this product?
Sharing function is super easy to navigate
What do you dislike most about this product?
The transcript is almost always inaccurate
What recommendations would you give to someone considering this product?
For the price point yes.
Pros
- Caring
- Saves Time
- Respectful
- Security Protects
Saurav G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Easy to use and very intuitive.
Likeliness to Recommend
What differentiates Clari Copilot from other similar products?
It allows a lot of app integration along with request recording feature.
What is your favorite aspect of this product?
I love how you can search for a specific part of the call through the transcript that Wingman generates.
What do you dislike most about this product?
It usually doesn't record the first few seconds of the can, and the app doesn't have a global search which becomes uneasy sometimes.
What recommendations would you give to someone considering this product?
This is a great product and highly recommended.
Pros
- Effective Service
- Reliable
- Performance Enhancing
- Enables Productivity
Karthik M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
A lot of functionality.
Likeliness to Recommend
What differentiates Clari Copilot from other similar products?
Its more customer friendly and cheaper than the alternatives.
What is your favorite aspect of this product?
its easy to use and has a lot of features
What do you dislike most about this product?
It's a little pricey. there should be further segmentation for offerings at a lower price. Not everyone needs all the features.
What recommendations would you give to someone considering this product?
Go ahead with the trial.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Less Caring
- Wastes Time