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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Nirmesh S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Cisco Native Product for Video Conferencing

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

When we work with Cisco Support for any troubleshooting for Cisco products, we usually use Cisco Webex which gets the job done in terms of video conferencing with Cisco Support.

What is your favorite aspect of this product?

Cisco Webex mobile application is easy to use and works well with mobile native browser.

What do you dislike most about this product?

During Cisco Webex calls with the Cisco Support team, if i want to share information, there is a limitation to chat characters; I cannot send logs of the system that I am working on. I have to save it in a text file and then share it.

What recommendations would you give to someone considering this product?

If you are using any kind of Cisco products in your infrastructure or business, then you might as well consider this option for video conferencing use case.

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Easy to use

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Acts with Integrity
  • Over Delivered
  • Appreciates Incumbent Status

Francis K.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The AI assistant

What is your favorite aspect of this product?

AI assistant

What do you dislike most about this product?

The capacity it can hold is less

What recommendations would you give to someone considering this product?

You can share files without leaving webex

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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