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Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Instant Messaging

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

File Transfer

81

Application Share

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Amarnath S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

My favorite tool for team collaboration

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I observed that WebEx Meeting is useful due to features like chat, polls, and breakout rooms.

What is your favorite aspect of this product?

I found its breakout room feature very helpful for team discussions.

What do you dislike most about this product?

I experienced that audio lag can sometimes occur in large groups.

What recommendations would you give to someone considering this product?

I would advise using it with a stable internet connection.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Caring

Selene W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2026

Stable Enterprise Meetings

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings feels built with enterprise stability and governance in mind. It is often chosen in environments where compliance, managed infrastructure, and controlled collaboration matter. From an SRE perspective, it supports structured communication during outages and cross team response. That enterprise focus sets it apart.

What is your favorite aspect of this product?

The platform performs well for large, structured meetings where reliability matters more than lightweight chat features. It handles executive calls and operational reviews with consistent quality. For reliability teams, dependable conferencing reduces friction during high pressure coordination. That steadiness is a key benefit.

What do you dislike most about this product?

The interface can feel heavier than simpler meeting tools. Some advanced settings take time to learn and configure. Troubleshooting may require deeper admin access for full visibility. Overall, it works best in organizations that prioritize structured enterprise collaboration.

What recommendations would you give to someone considering this product?

Establish standard usage practices for incident bridges and operational calls. Enable logging and quality reporting so recurring issues can be traced. Test performance across office and remote networks before full rollout. With good preparation, Webex becomes a strong tool for reliability focused organizations.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Inspires Innovation

Hiral T.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Great for hybrid office setups.

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

We have cisco desk pros in the office and using webex with them is a dream. This is night and day to using a laptop with that webcams. It's perfect because it helps close the gap between those in boardrooms and those working from home.

What is your favorite aspect of this product?

I love the "step away" feature which tells everyone that i'll be back in a jiffy and not to ask me questions if i'm just getting coffee. The way it does screen sharing is also super sharp with nearly no blurriness even on high res monitors.

What do you dislike most about this product?

It can be a little intimidating for newbies who are used to the one-click simplicity of something like facetime or zoom. There are only so many things you can fiddle with.

What recommendations would you give to someone considering this product?

For some institutions it has a lot to do with hardware they already have, cisco gear tends to be pretty good and if your company already has a bunch then why bother with something else.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Slower Product Innovation
  • Less Transparent
  • Vendor's Interest First

Most Popular Webex Meetings Comparisons

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