Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Instant Messaging

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

File Transfer

81

Application Share

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Hatim B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

At least no more cringeworthy silence with ai.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The new ai assistant so far made it easy for me i used to hate that but with the new assist was great. It is ideal since it means i can get up to date on what was said while the meeting continues. The difference with this versus most other ai tools is how integrated it feels in the actual interface.

What is your favorite aspect of this product?

The noise removal is the real star here. I can literally be in a coffee shop and nobody on the call knows where i am. I love that the layout options are also extremely flexible when you have twenty people on screen at once.

What do you dislike most about this product?

although the audio for screen share is sometimes out of sync with the video at first, which can be a little jarring for a second.

What recommendations would you give to someone considering this product?

I would recommend it for managers who need to manage multiple different projects, and want those quick summaries to be able to keep moving along.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Raju S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

My experience with secure and professional meeting

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I realized that WebEx Meeting is a reliable and secure option for business meetings.

What is your favorite aspect of this product?

I found its recording and sharing feature very helpful.

What do you dislike most about this product?

I experienced that the feature set can seem a bit complicated for beginners.

What recommendations would you give to someone considering this product?

I would say that if you want secure and professional virtual meetings, definitely consider it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Ranjan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

My trusted platform for professional webinars

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I noticed that WebEx Meeting is also suitable for webinars and large events.

What is your favorite aspect of this product?

I found its recording and cloud storage features quite useful.

What do you dislike most about this product?

I experienced that the initial setup can take a little time.

What recommendations would you give to someone considering this product?

I would say that if you conduct regular webinars, this is a strong option.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Most Popular Webex Meetings Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171