What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Meetings Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Meetings.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Instant Messaging
Audio Conferencing Call in Bridge
Virtual Whiteboard
File Transfer
Application Share
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
William M.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2026
A Well Equipped Web Conferencing Tool
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings comes with AI features that helps in translation and also comes with noise cancellation which is not common with most competitors.
What is your favorite aspect of this product?
I like that Webex Meetings has enhanced our team collaboration and our virtual meetings are more successful and interactive thereby making running our business smooth. The security features offered by Webex Meetings ensures confidential business communication.
What do you dislike most about this product?
So far no major fails to report. However, it's worth noting that the tool is adversely affected by bandwidth quality.
What recommendations would you give to someone considering this product?
For business web meetings and team collaboration, WebEx Meetings offers dependable features and has worked well for our business and hence my recommendation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
ISHAN S.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2026
Works Well for Online Consultations and Meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
One thing I noticed about Webex Meetings is that it feels more stable during calls, especially when the internet is not perfect. The audio and video quality stay consistent, which makes meetings smoother. It also handles screen sharing and group discussions in a better way, so it feels more reliable for regular meetings and consultations compared to some other tools.
What is your favorite aspect of this product?
My favorite part is how smoothly the meetings run, even during longer sessions. It helps me stay focused without worrying about call drops or interruptions. In my work, it is useful for handling online consultations and discussions in a clear and organized way, which saves time and makes communication easier. It helps me handle patient consultations without having to repeat things again and again, as the audio and connection usually stay clear throughout the session.
What do you dislike most about this product?
So far, I have not faced any major issues while using it, and overall the experience has been smooth. Sometimes, at the start of a meeting, it can take a few seconds to connect properly, especially if the internet is not very strong. But once the meeting starts, it usually runs without any problem.
What recommendations would you give to someone considering this product?
I would suggest trying it for your regular meetings or consultations and taking some time to explore the main features in the beginning. It is easy to get used to once you start using it regularly. If your work involves frequent calls or discussions, it works well for keeping communication clear and organized without much hassle. It works well if you need a stable option for handling regular calls without worrying much about interruptions.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Adam R.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2026
Efficient way to carry out virtual collaboration.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings comes with a lot of reliability. I have used other platforms but meetings here are much more stable especially in a professional environment. It may not be as flashy but it seems reliable for serious work which is a big deal. When you use it, it feels like it is designed for a proper business environment rather than casual use. It also has a lot of security and control options which are useful for organizations.
What is your favorite aspect of this product?
My favorite aspect is its audio and video quality. When the internet is stable, the experience is quite smooth and the communication is clear. I especially like that there are fewer interruptions in the meeting which matters a lot in daily meetings because clarity is the real thing. I also like its screen sharing and collaboration tools. I share presentations often and this feature is generally reliable.
What do you dislike most about this product?
What confuses me the most is its interface. I myself took a long time to understand the basics at first. One more issue is performance especially when system resources are low. Sometimes the app feels heavy and the laptop slows down. This can be frustrating especially when there is an urgent meeting and the system is not cooperating.
What recommendations would you give to someone considering this product?
If you are thinking of using Webex Meetings, I suggest you explore a bit first. Watching tutorials can also be helpful, because it is sometimes difficult to understand everything on your own. One more practical advice is to customize your settings. The default settings are not the best for everyone, so take some time to adjust them.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service