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Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Instant Messaging

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

File Transfer

81

Application Share

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

William M.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

A Well Equipped Web Conferencing Tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings comes with AI features that helps in translation and also comes with noise cancellation which is not common with most competitors.

What is your favorite aspect of this product?

I like that Webex Meetings has enhanced our team collaboration and our virtual meetings are more successful and interactive thereby making running our business smooth. The security features offered by Webex Meetings ensures confidential business communication.

What do you dislike most about this product?

So far no major fails to report. However, it's worth noting that the tool is adversely affected by bandwidth quality.

What recommendations would you give to someone considering this product?

For business web meetings and team collaboration, WebEx Meetings offers dependable features and has worked well for our business and hence my recommendation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ISHAN S.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Works Well for Online Consultations and Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

One thing I noticed about Webex Meetings is that it feels more stable during calls, especially when the internet is not perfect. The audio and video quality stay consistent, which makes meetings smoother. It also handles screen sharing and group discussions in a better way, so it feels more reliable for regular meetings and consultations compared to some other tools.

What is your favorite aspect of this product?

My favorite part is how smoothly the meetings run, even during longer sessions. It helps me stay focused without worrying about call drops or interruptions. In my work, it is useful for handling online consultations and discussions in a clear and organized way, which saves time and makes communication easier. It helps me handle patient consultations without having to repeat things again and again, as the audio and connection usually stay clear throughout the session.

What do you dislike most about this product?

So far, I have not faced any major issues while using it, and overall the experience has been smooth. Sometimes, at the start of a meeting, it can take a few seconds to connect properly, especially if the internet is not very strong. But once the meeting starts, it usually runs without any problem.

What recommendations would you give to someone considering this product?

I would suggest trying it for your regular meetings or consultations and taking some time to explore the main features in the beginning. It is easy to get used to once you start using it regularly. If your work involves frequent calls or discussions, it works well for keeping communication clear and organized without much hassle. It works well if you need a stable option for handling regular calls without worrying much about interruptions.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Adam R.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Efficient way to carry out virtual collaboration.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings comes with a lot of reliability. I have used other platforms but meetings here are much more stable especially in a professional environment. It may not be as flashy but it seems reliable for serious work which is a big deal. When you use it, it feels like it is designed for a proper business environment rather than casual use. It also has a lot of security and control options which are useful for organizations.

What is your favorite aspect of this product?

My favorite aspect is its audio and video quality. When the internet is stable, the experience is quite smooth and the communication is clear. I especially like that there are fewer interruptions in the meeting which matters a lot in daily meetings because clarity is the real thing. I also like its screen sharing and collaboration tools. I share presentations often and this feature is generally reliable.

What do you dislike most about this product?

What confuses me the most is its interface. I myself took a long time to understand the basics at first. One more issue is performance especially when system resources are low. Sometimes the app feels heavy and the laptop slows down. This can be frustrating especially when there is an urgent meeting and the system is not cooperating.

What recommendations would you give to someone considering this product?

If you are thinking of using Webex Meetings, I suggest you explore a bit first. Watching tutorials can also be helpful, because it is sometimes difficult to understand everything on your own. One more practical advice is to customize your settings. The default settings are not the best for everyone, so take some time to adjust them.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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