What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Edith K.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
Powerful and excellent tool for conferencing.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex Meetings allows us to schedule meetings online and share files with ease. It has a very nice video and audio quality which makes it a super powerful product for conferencing. Cisco Webex Meetings also allows you to share screens and send messages instantly.
What is your favorite aspect of this product?
I like the fact that you can easily Join meetings from anywhere anytime. Sharing files is easy and fast. I like availability of customer support team, they are always available to help you when you need them most.
What do you dislike most about this product?
You only require strong internet connection to share large files and scheduling meetings.
What recommendations would you give to someone considering this product?
Cisco Webex Meetings is a brilliant tool for video and audio conferencing. I recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
Osafo A.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Aug 2021
Great Contact Support
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It allows users to customize video layouts which promotes concentration in users during meetings because they can focus on who is talking.
What is your favorite aspect of this product?
It features a noise removal functionality whereby it is capable of reducing distractions and unwanted noises using advanced noise removal and speech enhancement. It can be controlled using hand gestures.
What do you dislike most about this product?
Downloads require administrator privileges.
What recommendations would you give to someone considering this product?
The contact support of this product is very useful no user can get lost with the features hence I would recommend this product to any potential user.
Pros
- Helps Innovate
- Reliable
- Caring
- Saves Time
Ahmed A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Good for call, not so much for remote control
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It offers pretty much the same feature set as any other similar tool (like teams of zoom) but quality is below them
What is your favorite aspect of this product?
Nothing specific really, it doesn't excel in any specific aspect
What do you dislike most about this product?
screen sharing and remote control experience is very buggy and has been for a very long time, even after multiple updates.
What recommendations would you give to someone considering this product?
I would honestly recommend MS Teams or Google Workspace over WebEx.
Pros
- Continually Improving Product
- Respectful
- Includes Product Enhancements
- Security Protects
Cons
- Less Reliable
- Commodity Features
- Less Performance Enhancing
