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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Naomi N.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic and user-friendly tool for communication

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

What really differentiates Cisco Webex Meetings from other similar products is its usability, simplicity and functionality. It is a very intuitive and user-friendly tool that allows you to efficiently and effectively make unlimited audio and video calls. It has a very nice and satisfying video quality thus making it a very suitable solution for conferencing.

What is your favorite aspect of this product?

My experience with Cisco Webex Meetings has been really amazing and overwhelming. It is one of the best communication solutions that allows you to share screens, share files, photos, images and also schedule meetings online.

What do you dislike most about this product?

Sometimes when the internet connection is slow, it is a bit difficult to share large sized files or schedule meetings online.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has been amazing. I recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

5 StarTool for Virtual Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex is utilized across the entire organization for meetings as many of our teams are located across the country. With the COVID pandemic, we are using this exclusively to hold meetings with internal teams and external customers. Since we cannot physically meet, we utilize the features on Webex to hold meetings, enable video to view the other participants, and go over presentation material.

What is your favorite aspect of this product?

Ease of setting up meeting Ease of voice options, either phone, computer audio. Security features to allow a private communication

What do you dislike most about this product?

Screen control doesn't work sometimes. There should be a sound when someone raises their hand. App takes a lot of time to start.

What recommendations would you give to someone considering this product?

Most of the people are working from home, due to this COVID-19 pandemic; it is very well suited to home users who can connect with anyone virtually. It is also well suited to organizations that don't have video conference rooms/facility. It will be less appropriate when people are in the same building or in same room, it's better to meet inside a meeting room

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Federico F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and great functionalities

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

User experience and bulk of functionalities. The available functionalities are also provedied with high quality

What is your favorite aspect of this product?

Audio / Video Quality

What do you dislike most about this product?

Client based, they should push a little bit more on the web based platform

What recommendations would you give to someone considering this product?

Great quality of conferences, can be acquired with no doubts

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Webex Meetings Comparisons

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