Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Abhinav Ranganath P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Cisco Webex Meetings - An all-in-one solution

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is distinguished in their remote support, which helps us to minimise our reliance on TeamViewer. Microsoft Teams is no longer required because Webex meetings include chat and file sharing. With meetings and all of the other features, Zoom is no longer necessary. We can't claim we've ceased utilising these products, but Webex meetings have made it easier.

What is your favorite aspect of this product?

Webex Meetings' portability and cross-platform webinar capability are two of my favourite features. You may also use your phone or a web browser to attend, host, and organise meetings. They offer all of the capabilities included in the Windows downloaded programme, allowing you to connect with your contacts from anywhere and at any time. As the name implies, you can also send instant messages to anybody. Webex Meetings enables fast file transfers over the cloud. The files you transfer and receive are automatically scanned for harmful threats before they are downloaded by the intended recipient.

What do you dislike most about this product?

The main thing that I dislike about Webex meetings is that in the Mobile version, you may not be able to access all of the capabilities, which is something that needs to be addressed. Another thing is that, unlike other meeting softwares available, the cost is a key disadvantage that may not fit into the budget of small businesses that would rather use free alternatives that give almost the same functionality.

What recommendations would you give to someone considering this product?

Hosting webinars using Webex meetings is a great option. Webex meetings is extremely dependable for meetings, conferencing as well as screen sharing. The main reason is that Cisco's Webex meetings have very good security policies. We've been using it a lot with clients and for remotely resolving tickets and issues when we require full access to remote endpoints, and it's been great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ruth S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

James M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

My remarkable experience with Cisco Webex Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Overall, Cisco Webex Meetings is a brilliant tool for video and audio conferencing. Its video and audio quality is always amazing. It allows us to schedule meetings online, share screens and send messages instantly. I like the fact that Cisco Webex Meetings is simple and easy to implement and set up.

What is your favorite aspect of this product?

My experience with Cisco Webex Meetings has always been amazing since it has helped us to collaborate with our international and local customers. It is one of the best tools for conferencing i have ever encountered. The customer support team is readily available to help you when you need them most.

What do you dislike most about this product?

Cisco Webex Meetings is a powerful and simple to use tool for video and audio conferencing. I don't have anything to mention as a dislike about it.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is a must use software since it supports great features that enable you to have a smooth and effective communication. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Webex Meetings Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171