What is Unit4 ERP?
Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
94 Plan to Renew
1
Since last award
68 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+57 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Unit4 ERP?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Reliable
Cons
- Under Delivered
- Vendor's Interest First
- Less Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Governance Risk and Compliance
Accounting and Financial Management
Customer Relationship Management
Service Management
Industry Specific Capabilities
Human Capital Management
Analytics and Reporting
Procurement Management
BI and Performance Management
Supply Chain Management
Job and Project Management
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Business Value Created
Ease of Customization
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
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Unit4 ERP Reviews
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Oct 2023
Good new innovations, Some features a bit clunky
Likeliness to Recommend
Pros
- Reliable
- Respectful
- Friendly Negotiation
- Continually Improving Product
Cons
- Less Effective Service
- Vendor Friendly Policies
- Under Delivered
Gavin M.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Oct 2023
Good product and strong vendor relationship
Likeliness to Recommend
What differentiates Unit4 ERP from other similar products?
For our organisation it was built on a strong working relationship and strong understanding of our sector. We have been able to work with Unit4 to develop the product and processes to meet our needs and to put us in a good position for on-going enhancements to support the organisation.
What is your favorite aspect of this product?
Working well with the vendor giving a good ability to challenge and develop if we have issues but also working well to ensure the features give the most value to the organisation. The system is very configurable which allows it to be built to meet our organisations processes and being able to meet user needs - although a challenge to keep things simple as over customisation has it's own challenges. Local authorities are very complex but the product allows us to cater for a whole range of different services and operations.
What do you dislike most about this product?
Ensuring the interface is user friendly to all users and not too focussed on financial terms & processes where we want users to self serve.
What recommendations would you give to someone considering this product?
Ensure with any implementation that business processes are well understood. Keep things simple as if you don't the resultant system and user experience will end up being complicated too. Build a relationship with the vendor working with them to implement.
Pros
- Reliable
- Trustworthy
- Respectful
- Acts with Integrity
Mary K.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Oct 2023
Great product with a clear roadmap
Likeliness to Recommend
What differentiates Unit4 ERP from other similar products?
The integration capability. Unit4 have put a lot into ensuring the product is capable of integration with other products/services. The partnership with other vendors offering services, e.g. punch out catalogues, provides full integration and control over processes and data.. The ability to configure the set up based on specific business needs is a big plus.
What is your favorite aspect of this product?
The full ERP capability, i.e. financials, HMC, procurement all connected and in one place. Ability to configure the product based on business needs
What do you dislike most about this product?
There is nothing I can think of that I dislike about the product
What recommendations would you give to someone considering this product?
When considering any product ensure business processes are 'lean' and simplified. SaaS is the way to go and the focus Unit4 have on business needs and industry trends is inspiring. Over the last 3 years Unit4 has really improved the value to the customer including existing customers not just new business.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
