What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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96 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Reliable
- Transparent
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Self-Service
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Mobile
Savings Optimization
Travel and Accommodation Booking
Risk Management
Sustainability Reports
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Availability and Quality of Training
Navan Reviews
Giovanni M.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Sep 2023
Great tool to keep track of Company expenses
Likeliness to Recommend
What differentiates Navan from other similar products?
I find Navan very easy to use. It is easy to upload invoices and the reimbursement process is very clear.
What is your favorite aspect of this product?
I like that it also send notification
What do you dislike most about this product?
Not identified
What recommendations would you give to someone considering this product?
Great way for company to keep expenses tracked
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Caio T.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Mobile app is easy to use
Likeliness to Recommend
What differentiates Navan from other similar products?
The mobile app is simple and easy to use
What is your favorite aspect of this product?
Is very intuitive and I can save time using it
What do you dislike most about this product?
When searching for flight tickets usually doesn't show the best options
What recommendations would you give to someone considering this product?
Make it easier to chat with the support team
Pros
- Efficient Service
- Saves Time
- Enables Productivity
- Effective Service
Jordan E.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2023
Makes planning travel extremely easy!
Likeliness to Recommend
What differentiates Navan from other similar products?
Navan is just east to use an drakes out guesswork
What is your favorite aspect of this product?
The rental cars and rewards are amazing and the platform is so easy
What do you dislike most about this product?
The support through chat is useless
What recommendations would you give to someone considering this product?
Try it and buy it
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity