What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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96 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Reliable
- Transparent
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Self-Service
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Mobile
Savings Optimization
Travel and Accommodation Booking
Risk Management
Sustainability Reports
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Availability and Quality of Training
Navan Reviews
Samuella B.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Easy and Comfortable to use.
Likeliness to Recommend
What differentiates Navan from other similar products?
Navan is easy to use
What is your favorite aspect of this product?
Greatly affordable
What do you dislike most about this product?
I like everything.
What recommendations would you give to someone considering this product?
It's affordable and reliable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rahul B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
The perfect expanse and travel management tool!
Likeliness to Recommend
What differentiates Navan from other similar products?
I love Navan's AI capabilities. All you need to do is to upload a receipt, everything else is taken care of. From expense type to amount to expense category - everything automatic. I remember the days of other such products where one had to manually enter most of the things. All this is extremely smooth with Navan.
What is your favorite aspect of this product?
It does what it says perfectly. I am yet to see any issues or bugs. Its flawless and that's what I love the most.
What do you dislike most about this product?
Nothing specific. It's a great service and helps a lot in claiming business expenses with ease.
What recommendations would you give to someone considering this product?
Go ahead with Navan. You will fall in love with its simplicity!
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Piyush A.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Ease to use for expenses and approvals
Likeliness to Recommend
What differentiates Navan from other similar products?
Ease to use with great navigation.
What is your favorite aspect of this product?
Great navigation and the jokes while uploading receipts :)
What do you dislike most about this product?
Lack of ability to create multiple expenses under a single transaction (1 trip should have a number of expenses that can be raised together for ease of tracking funds)
What recommendations would you give to someone considering this product?
1 trip should have a number of expenses that can be raised together for ease of tracking funds
Pros
- Saves Time
- Efficient Service
- Effective Service
- Caring