What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Security Protects
- Acts with Integrity
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
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Tableau CRM Analytics Reviews
Giorgi S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2023
Its good but expensive
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau is a really good product. But it's expensive and vendor support sucks.
What is your favorite aspect of this product?
The product has high quality and is effective.
What do you dislike most about this product?
Vendor support is unbelievable. I asked them for 1 year for a document and they did not even answer it.
What recommendations would you give to someone considering this product?
Product is great but do not expect support from tableau when you have a problem.
Pros
- Performance Enhancing
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Vendor Friendly Policies
- Under Delivered
Namrata P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Tableau make your data presentable
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau can process enormous amounts of data quickly. It is quicker and offers a wide range of tools for data visualization. Tableau gives you a 360-degree perspective of your data by allowing an unlimited amount of data points in visualization and by enforcing no row or size restrictions. You can design and alter dashboards using Tableau's intuitive user interface by your needs. tableau can integrate with the R programming language.
What is your favorite aspect of this product?
The R language and Tableau integrate considerably more effectively. Any of the four programming languages—C, C++, Java, and Python—can be used to create the Tableau Software Development Kit. You are able to create visuals that are even more potent by linking to these computer languages.
What do you dislike most about this product?
Public tableau anyone can see your work there is no data privacy in public tableau.
What recommendations would you give to someone considering this product?
Tableau Software has access to a wide range of data sources and servers, including Dropbox, Google Sheets, Google Drive, Excel, Text File, PDF, JSON, statistical files, Google Analytics, and others. Best tool for making your data presentable and self-explaining for a non-technical person.
Pros
- Trustworthy
- Saves Time
- Acts with Integrity
- Transparent
Jasleen K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Amazing platform for managing and leveraging data
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Making data visualization simpler by integrating tableau analytics with it has already helped to simplify everything and assisted in automation. It is simple to manage and update data on it.
What is your favorite aspect of this product?
Salesforce is a cloud-based CRM solution, thus there is no need to keep up with databases and systems. we don't have to be concerned about security when using it from any place. You may consolidate all of your company's data in one location and use its built-in features to streamline your operations. There are numerous customizing and automation options offered by the Salesforce sales cloud. It's also possible to integrate it with other clouds, making it, in my opinion, one of the better solutions.
What do you dislike most about this product?
When you have a lot of background processes and extremely complicated business logic, the organization tends to become sluggish.
What recommendations would you give to someone considering this product?
The built-in capabilities of Salesforce greatly aid in this, and on top of that, customization helped to match the unique requirements of each customer in terms of UI, backend logic, and database. We also created a service cloud integration, which aids in the post-sale process.
Pros
- Efficient Service
- Effective Service
- Generous Negotitation
- Continually Improving Product