What is Swoogo?
Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Swoogo?
Pros
- Reliable
- Respectful
- Inspires Innovation
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Vendor e-Commerce
Metric and Reporting
Networking Facilitation
Exhibitor or Vendor Environment
Branding and Visual Customization
Whitelabeling
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Business Value Created
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Swoogo Reviews
Rozaan T.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Fantastic product! Easy to use.
Likeliness to Recommend
What differentiates Swoogo from other similar products?
Simple, effective and less configuration needed.
What is your favorite aspect of this product?
Instance changes.
What do you dislike most about this product?
Still using bootstrap 3.
What recommendations would you give to someone considering this product?
Its easy to setup.
Pros
- Performance Enhancing
- Caring
- Saves Time
- Fair
Ale A.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Easy to use and to integrate for hybrid event
Likeliness to Recommend
What differentiates Swoogo from other similar products?
the ,ultipltaform integration
What is your favorite aspect of this product?
easy to use and management of the event
What do you dislike most about this product?
small event are not catered well
What recommendations would you give to someone considering this product?
is good for large events
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
- Commodity Features
- Less Efficient Service
davide a.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Swoogo from other similar products?
I feel "heard" when we make suggestions. Customer service is the best and very responsive!
What is your favorite aspect of this product?
Swoogo is a very easy "sell" to our potential clients. When they see it they love it too.
What do you dislike most about this product?
Swoogo is very flexible and allows us to meet the needs of our many clients.
What recommendations would you give to someone considering this product?
I wish we got more limited access/reporting users in our package but there is even a work around for that by building a password-protected report site.
Pros
- Performance Enhancing
- Efficient Service
- Saves Time
- Respectful