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Sumo Logic

Sumo Logic Application Observability

Composite Score

7.0 /10

CX Score

7.1 /10

12 Reviews Write a Review

What is Sumo Logic Application Observability?

Sumo Logic’s Application Observability solution provides coverage across all of your data - performance metrics, logs and events, and distributed transaction tracing - on a highly scalable, secure, cost-effective analytics platform.

Company Details

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Sumo Logic Application Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

89 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sumo Logic Application Observability?

0% Negative

22% Neutral

78% Positive

Pros

Enables Productivity
Includes Product Enhancements
Friendly Negotiation
Reliable

Feature Ratings

Average 82

Application Logging

Transaction Request Performance

Server Monitoring

Scalability

Synthetic Monitoring (RUM)

Real User Monitoring

Non-Commodity Operating Systems

Automated Diagnostics

Error Reporting

Domain-Agnostic AI/ML

Code Performance Monitoring

Vendor Capability Ratings

Average 74

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Vendor Support

Sumo Logic Application Observability Reviews

Mark V.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Fast and powerful searches

Likeliness to Recommend

8 /10

What differentiates Sumo Logic Application Observability from other similar products?

not much tbh

What is your favorite aspect of this product?

The fast & powerful search capabilities

What do you dislike most about this product?

It's only as good as you set it up and the learning curve is steep for others to jump in to

What recommendations would you give to someone considering this product?

It can handle a lot of data but will require a lot of training

Pros

Reliable
Caring
Respectful
Trustworthy

Cons

Leverages Incumbent Status

Amit K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

some good features but they need more to wow users

Likeliness to Recommend

8 /10

What differentiates Sumo Logic Application Observability from other similar products?

its better than self hosting and open source alternatives if you have a budget and if you don't need very details insights about your application and you main goal is to have a great log analysis and basic observability than sumologic is really a good option.

What is your favorite aspect of this product?

log analysis, dashboard and live tailing of the logs

What do you dislike most about this product?

Its very good when it comes log analysis but they need to bring more features to compete with paid observability softwares in the market which are bringing new innovation at a much faster pace and at a lesser cost

What recommendations would you give to someone considering this product?

compare it with few other products in market based on various metrics like your need, budget, ease to use and future needs to your applications as its not easy to replace these softwares once choosen.

Pros

Performance Enhancing
Enables Productivity
Includes Product Enhancements
Reliable

Cons

Vendor's Interest First
Slower Product Innovation
Under Delivered

Latest Research

Sumo Logic Application Observability

What is Sumo Logic Application Observability?

Company Details

Need Assistance?

Sumo Logic Application Observability Ratings

77 Likeliness to Recommend

89 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Sumo Logic Application Observability?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Transaction Request Performance Tracking & Observing the performance of an application and all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Code Performance Monitoring Tracking application performance at the code-base level.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Sumo Logic Application Observability Reviews

Mark V.

Fast and powerful searches

Likeliness to Recommend

Pros

Cons

Amit K.

some good features but they need more to wow users

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Application Logging

Transaction Request Performance

Server Monitoring

Scalability

Synthetic Monitoring (RUM)

Real User Monitoring

Non-Commodity Operating Systems

Automated Diagnostics

Error Reporting

Domain-Agnostic AI/ML

Code Performance Monitoring

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Vendor Support