What is Square Payments?
Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square Payments?
Pros
- Caring
- Trustworthy
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Credit Card Processing
Recurring Payments
Reporting Analytics
Security
Mobile Payments
POS Verification
POS Integration
Multi Currency
Digital Wallet Integration
Customer Support
E-Commerce Integration
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Square Payments Reviews
Judy B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Initial Implementation
Submitted Sep 2021
A User Friendly, Secure, Mobile, Payment System
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Ease of installation, registration, use, and mobility, all at fair pricing
What is your favorite aspect of this product?
Mobile use - can use it on the go
What do you dislike most about this product?
Must be able to connect to WiFi or phone signal to use
What recommendations would you give to someone considering this product?
It is an easy to use way to complete transactions securely in a very mobile world
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
JaCoby M.
- Role: Finance
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Sep 2021
Super Easy to Use!!
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Square Payments is so easy to use. Compared to its competitors it is so easy to use to process payments for your customers. It is very easy to get up and running. Once you got your business profile up and running it is super easy to add items with pricing, sales tax rates, and the ability to send invoices. It is so easy to train staff to use this and they learn it so quickly.
What is your favorite aspect of this product?
I love all of the reporting. I love that I am able to see reports based on sales by employees or sales by items or sales by day. The reporting tools are amazing and have so many options to allow you to get good information about what is going on with your business.
What do you dislike most about this product?
I really wish the fees were flat across all the products like I which the fees were the same for sliding a card versus sending an invoice via email.
What recommendations would you give to someone considering this product?
If you are looking for something that is very easy to use, has very low fees, and easy to train employees on then this is the product for you. Square Payments is so easy to use and I love you can use it on the go with their app which is designed and functions very good.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
yoko c.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2021
the best choice for a large or small company
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Square, a company that processes mobile payments, has a plug-in card reader in the shape of a square. Small businesses can accept credit and debit card payments in person and online with this straightforward method.
What is your favorite aspect of this product?
For those of us who need to work while on the go, turning our favorite device into a POS is a convenient solution. Many businesses can now accept payments for a wide range of goods and services because of Square's extensive toolkit. As a result, it can go anywhere a company wants it to. The simplicity with which new users can begin sending money is a significant plus.
What do you dislike most about this product?
Our only complaint with Square is the lack of customizability. Square does not charge a monthly subscription fee. To distinguish our statements, we'd like to include a customer banner or a new design.
What recommendations would you give to someone considering this product?
The first thing that strikes me about Square is that it pays attention to what its customers have to say and is sincere in its desire to better understand how its software should function. They use forums and customer service departments to get feedback from the general public on how to better serve them.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation