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Square Payments Logo Award Winner Product Badge
Square Payments Logo Award Winner Product Badge
Square, Inc.

Square Payments

8.1 /10
Category
Square Payments
8.1 /10

What is Square Payments?

Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely

Company Details


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Awards & Recognition

Square Payments won the following awards in the Payment Processing category

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Square Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square Payments.

89 Likeliness to Recommend

93 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square Payments?

4% Negative
7% Neutral
89% Positive

Pros

  • Caring
  • Trustworthy
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Credit Card Processing

92

Recurring Payments

86

Reporting Analytics

86

Security

85

Mobile Payments

85

POS Verification

84

POS Integration

84

Multi Currency

83

Digital Wallet Integration

83

Customer Support

82

E-Commerce Integration

82

Vendor Capability Ratings

Average 83

Quality of Features

86

Usability and Intuitiveness

85

Ease of Customization

85

Business Value Created

85

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

83

Ease of IT Administration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

80

Vendor Support

78

Square Payments Reviews

Jessica V.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Square Payments – A Leading Software

Likeliness to Recommend

10 /10

What differentiates Square Payments from other similar products?

This software’s consist of user-friendly interface. This is easy to learn and understand and no training is required. This software makes it easy to track things whether it is transaction or payment details. This facilitates the users’ and saves their time.

What is your favorite aspect of this product?

Through this software, the money is deposited at a quick rate. It gives its users’ a personalized report on their transactions to track things. It offers a free trial which is a great feature to attract a large amount of users’. It accepts payments from everywhere through cards. This provides ease to the users’ at a great level.

What do you dislike most about this product?

Some modules cost more than the whole software. In order to use those modules, users’ will have to pay. This software is not flexible enough to integrate with all other software's to work. The card reader does not coordinate with the mobile most of the time because of this users’ have to wait.

What recommendations would you give to someone considering this product?

It should improve the bugs and errors occurred during card reading through mobile. It should not cost the users’ additional fee for the modules. Users’ should be allowed to use the all the features and modules without extra payment.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Victoria J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent for freelancers, small enterprises

Likeliness to Recommend

9 /10

What differentiates Square Payments from other similar products?

The nicest part with Square is just how simple it is to establish. Just simply enter your bank account information, contact details, and so on, then you're ready to begin. You may begin accepting payments immediately without the requirement for a card reader. We may personalize our receipts, agreements, and invoices.

What is your favorite aspect of this product?

The most significant issue I am addressing with Square is its ability to take payments from clients using prepaid debit cards which they were unable to utilize on previous systems.

What do you dislike most about this product?

The credit card reader is difficult to operate. It does not always function. Also manually inputting a card incurs additional expenses.

What recommendations would you give to someone considering this product?

Don't even think about this anymore! This is really a must-have software for your company.

Pros

  • Efficient Service
  • Saves Time
  • Client's Interest First
  • Helps Innovate

Matthew M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product, highly recommend!

Likeliness to Recommend

8 /10

What differentiates Square Payments from other similar products?

Very easy to use

What is your favorite aspect of this product?

I love to see small companies using this product.

What do you dislike most about this product?

No issues with this at all

What recommendations would you give to someone considering this product?

Awesome product

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Client Friendly Policies
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