What is Sprout Social Enterprise?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
91 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Enterprise?
Pros
- Respectful
- Reliable
- Effective Service
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Response Management
Social Asset Management
Campaign Execution
Social Media Channel Integration Outbound
Social Post Archival
Dashboards and Visualization
Trend Analysis
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Vendor Support
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Sprout Social Enterprise Reviews
rose g.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2022
Sprout Team
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Easy to use. Good cost .
What is your favorite aspect of this product?
Easy to use no matter your ability online.
What do you dislike most about this product?
I dont have any complaints
What recommendations would you give to someone considering this product?
Absolutely GET IT !
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Luke H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
The ultimate SMM tool
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Everything you'll ever need all in one amazing package. The best.
What is your favorite aspect of this product?
The way it allows me to do my job with ease and even improves my efficiency and creativity.
What do you dislike most about this product?
Could be expensive for smaller organisations.
What recommendations would you give to someone considering this product?
If it sounds like a fit for you then I would definitely recommend trying it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Ankita G.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Control of social networks in a professional way
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
It has up to five profiles in social networks that can be managed as well as its monitoring system to locations and user profiles, which helps to maintain more direct contact with users, which even helps to plan campaigns or know in which direction The processes within the organization must be addressed, it is simple and there are several plans depending on the income
What is your favorite aspect of this product?
What most catches my attention and I like is that its versions for iOS AND ANDROID are quite efficient as if they were done from the desktop, which guarantees that it is not necessary to be in front of the computer for the functions to appear, it is also ideal for teams that work remotely, facilitating collaboration and communication during each creative process and user recruitment
What do you dislike most about this product?
The plans are somewhat expensive, but it is a good tool
What recommendations would you give to someone considering this product?
My recommendation is that you request a demo before acquiring the service, it is quite fast and also will allow you to know which monthly plan suits your professional requirements, there are for all requirements and at prices according to your functions
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service