What is Shopify Plus?
Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify Plus?
Pros
- Respectful
- Efficient Service
- Inspires Innovation
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Catalog Management
Payment Processing
Reporting and Analytics
Content Management
Order Management
Integrated Search
Content Localization
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Shopify Plus Reviews
Damon R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2024
Beyond the Basics: Shopify Plus for Serious Growth
Likeliness to Recommend
What differentiates Shopify Plus from other similar products?
Shopify Plus has been a true powerhouse for our agency’s e-commerce clients, offering the flexibility, scalability, and features needed to run large, high-traffic online stores. One of the standout features for us has been Shopify Plus’ automation tools. When managing multiple product launches for a client, we’ve been able to automate key workflows like order fulfillment, customer follow-ups, and even discount applications. This means less manual intervention and more time focusing on marketing strategies.
What is your favorite aspect of this product?
What I really appreciate about Shopify Plus is its extensive customization capabilities. The platform allows us to tailor everything—from checkout experiences to product pages—to match a client’s brand and target audience. One particular feature we’ve been taking full advantage of is the ability to fully customize the checkout process. For a client that runs a subscription-based business, we were able to create a smooth, user-friendly checkout that directly addresses their unique needs, improving conversion rates significantly.
What do you dislike most about this product?
If there’s a weak point, it’s the learning curve with some of the more advanced integrations.
What recommendations would you give to someone considering this product?
I’d definitely recommend Shopify Plus to any agency or business looking to scale their e-commerce operations. It’s perfect for high-growth businesses that need a flexible platform that can handle complexity without compromising on speed or user experience. Whether you’re working with established brands or helping a new client grow, Shopify Plus has the tools you need to build and optimize a successful online store.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ravi R.
- Role: Operations
- Industry: Shipping
- Involvement: End User of Application
Submitted Nov 2024
Powering Growth, Unlocking Potential
Likeliness to Recommend
What differentiates Shopify Plus from other similar products?
It is different in advanced features like custom checkout, higher API limits, and multi-channel selling
What is your favorite aspect of this product?
Its customizable checkout experience
What do you dislike most about this product?
Its pricing structure
What recommendations would you give to someone considering this product?
Ensure your business is large enough or has growth potential
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Riya G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Nov 2024
Great Flexibility and Scalability
Likeliness to Recommend
What differentiates Shopify Plus from other similar products?
Shopify Plus stands out because of its ease of use, scalability, and extensive customization options. Unlike other platforms, it offers a user-friendly interface while also allowing for advanced features and integrations as your business grows
What is your favorite aspect of this product?
My favorite aspect of Shopify Plus is its ease of use combined with powerful customization options. It’s user-friendly enough for teams without a technical background to manage, yet flexible enough for developers to build custom solutions when needed.
What do you dislike most about this product?
The thing I dislike most about Shopify Plus is the cost—it can be quite expensive, especially for smaller businesses or those just starting out
What recommendations would you give to someone considering this product?
If you're considering Shopify Plus, I recommend making sure you have the budget to fully leverage all its features, especially if you're a growing business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing