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servicePath

servicePath

Composite Score
8.1 /10
CX Score
8.3 /10
Category
servicePath
8.1 /10

What is servicePath?

servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.

Company Details


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Awards & Recognition

servicePath won the following awards in the Configure, Price, Quote category

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servicePath Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on servicePath.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love servicePath?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 84

Workflow & Approvals

91

Quote Development and Administration

89

Product and Service Configuration

87

Discounting Management

83

Multi Currency

82

Catalog Management

82

Visual Configuration

81

Cost of Serve

80

Reporting and Analytics

80

Rules Engine

80

CX Journey Modeling

79

Vendor Capability Ratings

Average 81

Business Value Created

87

Ease of Implementation

86

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Quality of Features

80

Usability and Intuitiveness

80

Ease of Customization

79

Ease of IT Administration

76

Ease of Data Integration

74

servicePath Reviews

Brandon D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Powerful software for customized offerings

Likeliness to Recommend

10 /10

What differentiates servicePath from other similar products?

The executive leadership and engineering teams provide excellent support and willingly share insights and domain expertise. The platform is intuitive and user-friendly.

What is your favorite aspect of this product?

The extensive rules-engine and ability to create custom product portfolios.

What do you dislike most about this product?

Lack of integrated update and release notifications

What recommendations would you give to someone considering this product?

Request a demo and watch how the servicePath team is able to solve your most challenging CPQ processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular servicePath Comparisons

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