What is ServiceNow Cloud Accelerate?
Speed cloud adoption with workflows that automate everyday cloud service delivery and continuous governance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Cloud Accelerate?
Pros
- Fair
- Altruistic
- Acts with Integrity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Configuration Validation
Capacity Management
Automatic Resource Scaling Elasticity
Cloud Analytics and Reporting
Cloud Integration
Application Release Automation
Cloud SLA Management Governance
Cloud Migration
Self Service Cloud Services
Performance Monitoring Management
Orchestration and Workflow Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ServiceNow Cloud Accelerate Reviews
Akshat A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
Integration challenges are a constant concern for developers, but ServiceNow makes it a breeze. Seamlessly connecting with other tools and systems helps create a unified view of operations. This level of integration is essential for harnessing data effectively and facilitating informed decision-making. Scalability is another standout feature.
What is your favorite aspect of this product?
The platform is made with an automation focus and provides a lot of control on the entire process workflow. If you have many different business rules and processes, this is a good choice.
What do you dislike most about this product?
Sometimes Instances don't work correctly, shows null responses, and we can't even contact support from their website, but whenever it works, it works completely fine and meets my expectations.
What recommendations would you give to someone considering this product?
It helped us to improve our IT operations by streamlining the processes, automating tasks and providing visibility in IT services. Also it helped us to make better business decisions with the help of business intelligence tools.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Vendor's Interest First
- Under Delivered
- Less Friendly Negotiation
Gowtham B.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Fantastic product to work with!
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
Easy to use and so many options with customization.
What is your favorite aspect of this product?
The simplicity of the tool and the optins provided by the tool.
What do you dislike most about this product?
Nothing is there to dislike about this product.
What recommendations would you give to someone considering this product?
It will be a great experience to use this product.
Pros
- Reliable
- Performance Enhancing
- Fair
- Enables Productivity
Hemant G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
A perfect cloud tool to automate workflows.
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
It provides extensive capabilities and features to automate ongoing management workflows.
What is your favorite aspect of this product?
Its favourite feature is that it lets its users keep track of all the processes being automated here and provides better scope of service request and management.
What do you dislike most about this product?
As compared to other cloud service provider some of the features like pay as you go feature isn't that effectively available which makes it financially less feasible.
What recommendations would you give to someone considering this product?
As per my experience of using it regularly in cognizant, i would highly recommend it in terms of smoothness of it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
