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ScienceLogic

ScienceLogic

Composite Score
7.2 /10
CX Score
7.6 /10
Category
ScienceLogic
7.2 /10

What is ScienceLogic?

ScienceLogicSL1 is an IT Operations Management platform, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

Company Details


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ScienceLogic Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ScienceLogic?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 83

Cloud Monitoring

89

Multi-Site Functionality

88

Event Correlation & Management

86

Automated Remediation

85

Deployment Model

84

Centralized Dashboard

83

Access Rights Management

83

Network Performance Management

82

Capacity Management

81

Auto-Discovery

81

Server Performance Monitoring

80

Vendor Capability Ratings

Average 80

Quality of Features

86

Business Value Created

86

Ease of Data Integration

84

Availability and Quality of Training

84

Breadth of Features

81

Usability and Intuitiveness

80

Ease of IT Administration

79

Ease of Customization

77

Vendor Support

75

Product Strategy and Rate of Improvement

74

Ease of Implementation

69

ScienceLogic Reviews

Casey G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Clarity and IT Chaos with SL1

Likeliness to Recommend

8 /10

What differentiates ScienceLogic from other similar products?

AIOps-driven platform that provides unified monitoring and automation for hybrid IT environments

What is your favorite aspect of this product?

during a database performance issue, SL1 identified the root cause as a failing disk in the storage array. This automated insight reduced downtime and allowed us to focus on resolving the issue instead of hunting for clues.

What do you dislike most about this product?

the platform can generate an overwhelming amount of alerts if not properly calibrated.

What recommendations would you give to someone considering this product?

Dedicate resources to fine-tune its configurations and ensure it integrates seamlessly with your existing tools

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Don J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2026

Strong Monitoring and Event Management Platform

Likeliness to Recommend

7 /10

What differentiates ScienceLogic from other similar products?

ScienceLogic stands out through its unified approach to monitoring, AIOps, topology mapping, and automation. Its ability to correlate events and understand dependencies across the entire IT environment makes troubleshooting and root-cause analysis much easier.

What is your favorite aspect of this product?

My favorite aspect is the centralized visibility and powerful event correlation. It makes it much easier to identify issues, understand dependencies, and troubleshoot problems across the environment from a single platform.

What do you dislike most about this product?

The main drawback is that the platform can be complex to configure and sometimes requires significant effort to customize monitoring and alerts. More intuitive workflows, simpler configuration, and stronger telecom-specific features would improve the overall experience.

What recommendations would you give to someone considering this product?

I would recommend ScienceLogic for organizations that need centralized monitoring, strong event correlation, and visibility across complex IT environments. However, I would suggest evaluating the configuration effort and available integrations to make sure they meet your specific operational and monitoring requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Mohd S.

  • Role: Consultant
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

East to Navigate

Likeliness to Recommend

9 /10

What differentiates ScienceLogic from other similar products?

Excellent Algorithm for Automation and AI

What is your favorite aspect of this product?

IT Work Flow Automation

What do you dislike most about this product?

Nothing as such at the moment

What recommendations would you give to someone considering this product?

Best Automation tools. Would Definitely recommend to go ahead with this product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
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