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Sauce Labs

Sauce Labs

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Sauce Labs
7.7 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Mobile Application Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 78

Automated Testing

87

Browser Testing

85

Device and OS Versions Coverage

83

Functional Testing

82

Mobile Test Environment and Lab Management

81

Virtual Mobile Devices

80

Pipeline Integrations

80

Cloud Device Farm (Physical and Simulator)

79

Development Use

79

Process Simulation

78

Dashboards, Analytics and Reporting

77

Vendor Capability Ratings

Average 77

Business Value Created

85

Quality of Features

81

Breadth of Features

80

Usability and Intuitiveness

79

Ease of IT Administration

76

Ease of Implementation

76

Ease of Data Integration

76

Vendor Support

74

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Ease of Customization

72

Sauce Labs Reviews

PETER G.

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Exceptional quality "Easy to access"

Likeliness to Recommend

8 /10

What differentiates Sauce Labs from other similar products?

Unlimited life testing

What is your favorite aspect of this product?

Cloud computing

What do you dislike most about this product?

Overage charges incurred for additional minutes

What recommendations would you give to someone considering this product?

I would rate the product 97 percent because it is good

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Greta W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Good product overall!.

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs gives us access to various cloud devices on Android and iOS with older versions of the operating system, giving us a wide range of devices to test. It supports a wide range of testing frameworks, including Appium, Espresso, and XCUI tests. It allows you to test configurations in parallel and reduce the overall execution time of test suites.

What is your favorite aspect of this product?

Supports the execution of manual and automated test cases. API test function. E2E test reports. Tunnel stable. Screen recordings of test scenarios. Large group of public devices.

What do you dislike most about this product?

Add more features to saucelabs GitHub Action. Improve feedback with scaly tests.

What recommendations would you give to someone considering this product?

Sauce Labs is well suited to multiple test environment scenarios, especially for parallel testing. It also offers great value for money if you plan to run long sets of tests with high frequencies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

With Sauce Labs our pages are error free

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

We use this software to perform all the tests and views to our web pages in the different positives, avoiding all errors and achieving that all the pages are displayed in a friendly way, and that all the tools of our page are accessible and easy to find. This is one of the most used programs in the department, because it allows us to make the final corrections to our page before being delivered, providing the customer with a quality page.

What is your favorite aspect of this product?

It allows to know and record the errors found on the web page, so they can be corrected quickly and easily. It also has a tool that allows testing the website on different devices, from phones, Tablet and any other screen resolution on a single mobile, already in the system. It allows to integrate other software such as asana, jira, github and others, which facilitate the work and communication with the rest of the team members.

What do you dislike most about this product?

Its interface could be a little simpler, in order to facilitate its use from the first moment, because it was difficult to understand it and it took us a few days to train the whole team and train them in the program. They should incorporate the function of automatic reports, in this way we can know the errors of the web pages and make them known to the whole team. Sometimes the software feels slow, but in general it is a very good software and fulfills its function.

What recommendations would you give to someone considering this product?

Sauce Labs also provides access to multiple devices in the cloud on Android and iOS with older OS versions, providing a wide range of devices to test. We have been developing a POC to run Espresso tests on Sauce Labs devices and have had incredible support during the POC process. Sauce Labs supports a wide range of testing frameworks, including Appium, Espresso and XCUI testing.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Sauce Labs Comparisons

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