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What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Enterprise category

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

4% Negative
9% Neutral
87% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 75

Procurement Management

81

Job and Project Management

80

Accounting and Financial Management

80

Supply Chain Management

80

Governance Risk and Compliance

78

Analytics and Reporting

75

Customer Relationship Management

74

Service Management

74

Human Capital Management

74

BI and Performance Management

71

Industry Specific Capabilities

69

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Business Value Created

83

Vendor Support

83

Availability and Quality of Training

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Ease of Implementation

80

Ease of Customization

79

SAP S/4HANA Cloud Reviews

Harshal K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

"Powerful but costly: SAP S/4HANA Cloud review."

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4HANA Cloud stands out for its speed, using in-memory computing for fast data processing. It incorporates smart features like AI and machine learning to enhance decision-making. Tailored solutions for specific industries ensure a better fit for various sectors. The modern, user-friendly interface makes it easy to use, while the scalability and regular updates of the cloud offer added flexibility. It integrates well with other SAP products and third-party tools, and it supports global compliance standards, making it a versatile and robust ERP solution.

What is your favorite aspect of this product?

My favorite aspect of SAP S/4HANA Cloud is its real-time data processing and analytics, enabled by in-memory computing.

What do you dislike most about this product?

complexity of initial setup and the need for specialized expertise to manage and customize the system. Additionally, some users might find the transition from legacy systems to SAP S/4HANA Cloud challenging.

What recommendations would you give to someone considering this product?

Before choosing SAP S/4HANA Cloud, ensure your team is prepared for the initial setup complexity and ongoing costs. Invest in training to maximize its powerful features and leverage its real-time data capabilities effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nikita C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Must try Product for all your organizational needs

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4 Cloud is designed to make ERP more modern, faster and easier to use through a simplified data model, lean architecture and a new user experience built on the tile-based SAP Fiori UX. S/4HANA includes or is integrated with a number of advanced technologies, including AI, machine learning, IoT and advanced analytics.

What is your favorite aspect of this product?

Ease of use, user friendly, easy data integration, Use of AI, machine learning and IOT making it one of a kind and providing the best and advanced user experience.

What do you dislike most about this product?

Dependency on consultants , ,difficulty in implementing and understanding, high complexity for the end user. Regular maintenance and upgrades required. Cost is also a factor. High cost for purchase, implementation and support.

What recommendations would you give to someone considering this product?

Must try Product For all your organizational needs. Cost saving for big organizations with complex work models. Ease of use, user friendly, easy data integration, Use of AI, machine learning and IOT making it one of a kind and providing the best and advanced user experience.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

𝗘𝗯𝗶𝗻 𝗔.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

The best in class ERP

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

The real time data processing and analytics makes S/4 hana unique from all the other ERP's

What is your favorite aspect of this product?

My favourite is the fiori which is very user friendly. Also the support for machine learning is also amazing.

What do you dislike most about this product?

The compatibility issue with legacy systems is realy a pain. Some times it lacks in some specific functionalities

What recommendations would you give to someone considering this product?

I would highly recommend S/4 Hana eventhough it requires significant investment.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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