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SAP CPQ Logo
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SAP

SAP CPQ

Composite Score
7.1 /10
CX Score
7.1 /10
Category
SAP CPQ
7.1 /10

What is SAP CPQ?

Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals

Company Details


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Awards & Recognition

SAP CPQ won the following awards in the Configure, Price, Quote category

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SAP CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

5
Since last award

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP CPQ?

6% Negative
6% Neutral
88% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Appreciates Incumbent Status
  • Altruistic

Feature Ratings

Average 81

Product and Service Configuration

90

Catalog Management

83

Quote Development and Administration

83

Rules Engine

83

Renewal Management

81

Visual Configuration

81

Discounting Management

79

Multi Currency

79

Workflow & Approvals

79

Mobile

77

Application Integration

76

Vendor Capability Ratings

Average 80

Ease of Implementation

88

Ease of Customization

84

Quality of Features

82

Business Value Created

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Breadth of Features

79

Ease of Data Integration

77

Usability and Intuitiveness

75

Vendor Support

74

SAP CPQ Reviews

Keith B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Pricing Perfection: SAP CPQ Simplified.

Likeliness to Recommend

9 /10

What differentiates SAP CPQ from other similar products?

It transforms the often tedious process of configuring and quoting into a streamlined, almost enjoyable task. The way it handles complex product configurations with ease is where it truly shines. It’s built to work seamlessly with SAP’s broader ecosystem, ensuring all the moving parts—inventory, pricing, and approvals—stay perfectly in sync.

What is your favorite aspect of this product?

What’s particularly impressive is how dynamic and flexible the tool is. The ability to set up approval workflows has been a lifesaver, especially for quotes requiring cross-departmental sign-off. Its guided selling feature helps our sales team build accurate quotes by suggesting compatible services, while we in accounting appreciate how every quote is linked back to real-time pricing and discount rules.

What do you dislike most about this product?

The interface could use some modernization.

What recommendations would you give to someone considering this product?

SAP CPQ has brought immense value to our company. It’s reduced quote errors by 40%, accelerated the approval process, and improved collaboration between sales, accounting, and operations. For us, the accuracy and speed it delivers are key—especially when dealing with high-stakes client contracts where even small errors can lead to significant issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Doug W.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Nailed It: Precision Pricing with SAP CPQ.

Likeliness to Recommend

9 /10

What differentiates SAP CPQ from other similar products?

Its ability to handle the complexities of construction bids with precision and efficiency. Unlike generic CPQ solutions, SAP CPQ is designed to cater to industries like ours where every project is unique and requires detailed customization.

What is your favorite aspect of this product?

We often deal with projects that require tailored solutions, whether it’s a custom-built structure or a unique material specification. SAP CPQ makes it straightforward to include these custom elements in our quotes, ensuring that our proposals are both accurate and reflective of the client’s specific needs. The automatic pricing updates based on current market rates are also a huge plus.

What do you dislike most about this product?

If there’s one area where SAP CPQ could improve, it would be the initial setup process. It needs time for configuration.

What recommendations would you give to someone considering this product?

Since implementing SAP CPQ, We’re able to deliver detailed, professional quotes faster, which has been a big win for our business. This tool has not only streamlined our internal processes but also helped us build stronger relationships with clients by providing them with clear, transparent pricing from the outset.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Manish K.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Amazing tool for the Quotes and Licensing

Likeliness to Recommend

6 /10

What differentiates SAP CPQ from other similar products?

A designed way architectured tool that really helped our Sales team to negotiate on the SAP licenses and able to save too much cost for our lisence since we are the user of SAP products. It really provides the great interface to see the quotes, license fees in clean format, which i see missing from many other vendor products. The vendor support is amazing. Approval workflow works in amazing way

What is your favorite aspect of this product?

These are some feature which i really likes and quite useful in SUSE:- 1.Intelligent product configuration prevents invalid combinations, reducing errors 2.Automated pricing ensures consistency across discounts, margins, and contracts 3.Seamless integration with SAP S/4HANA and SAP Sales Cloud 4.Faster quote generation improves sales productivity and customer experience

What do you dislike most about this product?

There are few dislikes as well:- 1.Steep learning curve for configuration and pricing rules 2.UI feels outdated compared to modern CPQ tools 3.Complex implementation requiring skilled resources and time

What recommendations would you give to someone considering this product?

I would recommend on my personal experience that start with clear pricing rules, invest in skilled implementation, align with SAP S/4HANA and plan integrations early to maximize value and scalability

Pros

  • Helps Innovate
  • Altruistic
  • Client's Interest First
  • Performance Enhancing

Cons

  • Security Frustrates

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