What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
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Salesforce Agentforce Sales Reviews
Carlos Mauricio M.
- Role: Information Technology
- Industry: Communications
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2022
Great Dashboard
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Mobile Application, great visualization of the information, easy to use THE DASHBOARD IS JUST AWESOME
What is your favorite aspect of this product?
The dashboard provide great view of the sales situation
What do you dislike most about this product?
Sometimes the information get messy if the administrator does’t take care of the upload information a preview must be implemented
What recommendations would you give to someone considering this product?
I consider that is complete important to make a little check list to verify the status of your company since this is great investment and in order to take advantage of their benefits you definitely need to check if all the tool are worthy for your organization
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mykhailo G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
There is no better CRM than Salesforce today
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
The most significant benefit is that we can manage customer relationships without omitting or neglecting details in a simple, fast and effective way. It has been an effective weapon for our sales team and marketing staff, and its ability to integrate with many other tools has allowed us to complement its functions and take better advantage of sales, customer capture and preservation, marketing decision making and much more.
What is your favorite aspect of this product?
It is simply the best CRM out there; I like its high level of intuitiveness, its ability to integrate with 3rd party tools, the ease of handling large customer databases, updating customer data and efficiently keeping in touch with customers. We care a lot about managing customer relationships efficiently, and Salesforce ensures that this is done with no wasted time. The support team is exceptional, although we haven't had to go to them too much with how well it works.
What do you dislike most about this product?
I find nothing wrong with Salesforce; it is by far the best CRM available on the market; great credit to their team.
What recommendations would you give to someone considering this product?
We selected it because of the software's excellent online reviews, its effectiveness as a CRM, its exceptional ability to interface with third-party applications seamlessly, and its reasonable price. It offers outstanding features to meet objectives, increase visibility on many platforms and attract more customers. It is exceptional, and I recommend it to all marketers and marketers.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Sep 2022
The Best CRM software so far
Likeliness to Recommend
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Saves Time
