What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 9.0
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Agentforce Sales Reviews
Alexander B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
The best tool in its class
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce has a huge ecosystem that is supported by thousands of developers and vendors. It's probably the most popular and the most customizable CRM with wide support and solid reputation for its reliability and a huge array of features.
What is your favorite aspect of this product?
Lead and contact management, account management, dashboards and reporting, integrations and sync, flexibility and customization.
What do you dislike most about this product?
Can't complain about browser experience, but the mobile app could be refined. Also, the Outlook plugin has been buggy in the past but I haven't used Outlook in a year, so there's a possibilty those issues have been fixed.
What recommendations would you give to someone considering this product?
Salesforce is a great solution if you know what you are doing. It allows a lot of customizations but you will most likely need somebody to manage the system.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bharath K.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Nov 2022
Features are amazing
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
It is packed with features like no other CRM software, features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard
What is your favorite aspect of this product?
Accurate Forecasting, Boost Productivity, Drives Steady Growth
What do you dislike most about this product?
I don’t dislike anything about the product
What recommendations would you give to someone considering this product?
The product is very smooth if we wanna use cloud services
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jossie A.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
like using
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
it is super easy to use and to customize the tabs to your work place needs
What is your favorite aspect of this product?
i can have multiple tabs open and work from salesforce in all of them
What do you dislike most about this product?
some feature crash or stop working alot so that needs to be fixed
What recommendations would you give to someone considering this product?
if you want a software for implememation this is the one
Pros
- Respectful
- Efficient Service
- Caring
- Saves Time
Cons
- Less Effective Service
- Less Reliable
- Less Performance Enhancing
