What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Sales Enablement
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Lead Management
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Salesforce Agentforce Sales Reviews
Sourav H.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Sales process simplified
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
The strong community and the ability to customize everything differentiates Salesforce Sales Cloud Enterprise from other products
What is your favorite aspect of this product?
Automation tools and out-of-the-box solutions are a great addition to the product. It simplifies the implementation and maintenance.
What do you dislike most about this product?
The lightning view can be slow to render at times and the builtin developer console has limited features
What recommendations would you give to someone considering this product?
Ideal for an enterprise which employs many levels of sales representatives/ agents who generate a lot of data with respect to sales
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Amit D.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2023
World's no. 1 CRM for productivity and innovation
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
It's user interface and the features.
What is your favorite aspect of this product?
Lead management
What do you dislike most about this product?
Pricing is exorbitant
What recommendations would you give to someone considering this product?
It's world number one and widely used CRM
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rubina M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Powerful CRM tool that is easy to set up and use
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
It enables us to create custom features for proper reporting. Salesforce.com has great integration with our marketing automation tool to seamlessly handle our data and customer engagements which also involves email marketing campaigns
What is your favorite aspect of this product?
1. Create and export reports 2. Merge contacts or leads 3. Check contacts or leads activities and campaigns they attend
What do you dislike most about this product?
The dashboards could be more straightforward, and working on multiple tabs slows the interface down.
What recommendations would you give to someone considering this product?
Salesforce is essential for accessing client data. It's the most widely used CRM software on the market, and it has dramatically improved the efficiency of managing client accounts. It organizes leads, contacts, interactions, and other data. An extensive sales department or customer-facing unit would benefit from it.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
