What is Agentforce Sales?
The all-new Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agentforce Sales?
Pros
- Reliable
- Respectful
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Collaboration
Analytics and Reporting
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
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Lead Management
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Agentforce Sales Reviews
Rahul B.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2024
Accessibilty is ease
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
interface is easy
What is your favorite aspect of this product?
we can customize that
What do you dislike most about this product?
nothing as of now
What recommendations would you give to someone considering this product?
worthy for money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ana Carla R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Number one CRM in the world!
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
The sky is the limit, we can make various customizations and adapt whatever solution is needed.
What is your favorite aspect of this product?
Personalization and customization.
What do you dislike most about this product?
Flows could be created dynamically like page layout constructions.
What recommendations would you give to someone considering this product?
Excellent product, if you want to have a 360 view of your customer, service and marketing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jorge V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Salesforce is a great tool for managing leads!
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
Salesforce helps you manage leads and build relationships with them. They have an amazing and complex platform
What is your favorite aspect of this product?
You can do almost everything with it, from managing a pipeline of leads to exporting data and reviewing quarter goals.
What do you dislike most about this product?
Maybe pricing and it is really complex, sometimes you can get lost.
What recommendations would you give to someone considering this product?
Get to know the product, it has a lot of features!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
