Sales Layer Customer Reviews 2026 | Product Information Management

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Sales Layer

Composite Score

7.0 /10

CX Score

7.3 /10

26 Reviews Write a Review

What is Sales Layer?

Sales Layer is a Product Information Manager in the cloud that centralizes product information and synchronizes it in all sales channels automatically (print, web, mobile, product feeds for retailers, and more).

Company Details

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Awards & Recognition

Sales Layer won the following awards in the Product Information Management category

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2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

1 Top Rated Features

2025

Product Impact
Conflict Resolution

2025

2 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Product Impact

2024

4 Top Rated Capabilities

3 Top Rated Features

2023

Service Experience
Product Impact

2023

3 Top Rated Capabilities

3 Top Rated Features

2022

Sales Layer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Layer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

93 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Layer?

0% Negative

10% Neutral

90% Positive

Pros

Inspires Innovation
Performance Enhancing
Fair
Reliable

Feature Ratings

Average 78

Generative AI

Business Process Automation

Master Record Management

Role-Based Access Management

Workflow and Approval Management

Digital Asset Management

Data Syndication

Product Categorization & Relationships

Data Export

Omni-Channel Information Delivery

Customer Experience Management

Vendor Capability Ratings

Average 77

Ease of Data Integration

Vendor Support

Breadth of Features

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Sales Layer Reviews

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

Needs drastic improvements.

Likeliness to Recommend

5 /10

Pros

Performance Enhancing
Inspires Innovation
Altruistic
Transparent

Cons

Charges for Enhancements
Inhibits Innovation

Belem G.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Very useful and easy to understand

Likeliness to Recommend

7 /10

What differentiates Sales Layer from other similar products?

This is the first product I use in this category, but I have to say I'm very satisfied with it. It's easy to use and very efficient in the day to day tasks.

What is your favorite aspect of this product?

I like the fact that it allows you to have a clear overview of all the different products and their information in one place. Before we used to do it on Excel sheets and it was really messy. Loving the upgrade with Sales Layer!

What do you dislike most about this product?

The fact that even if you change the language, some fields still appear in the main language selected by the company, which makes it a bit difficult to understand.

What recommendations would you give to someone considering this product?

Very useful if you want to have all the information about your products (ingredients, weight, pictures, size, label texts, etc.) in one place

Pros

Performance Enhancing
Reliable
Enables Productivity
Unique Features

Vic S.

Role: Operations
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Highly customisable while still easy to use

Likeliness to Recommend

9 /10

What differentiates Sales Layer from other similar products?

It's highly customisable and easy to use for people with no prior experience with PIM systems.

What is your favorite aspect of this product?

The customization. Adding fields, tags or categories is super easy.

What do you dislike most about this product?

The media library isn't the most efficient. Especially bulk uploading pictures to a single SKU isn't easy.

What recommendations would you give to someone considering this product?

If you want to customize your PIM and manage it yourself, while keeping costs low: go for SalesLayer.

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Latest Research

Sales Layer

What is Sales Layer?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Sales Layer Ratings

81 Likeliness to Recommend

3 Since last award

93 Plan to Renew

2 Since last award

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Sales Layer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Business Process Automation The use of technology (AI, NLP, Machine Learning or others) to automate processes throughout an organization, which can help in changing product details.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Customer Experience Management Ability to optimize customer experience based on customer profile and/or behaviour.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Sales Layer Reviews

Needs drastic improvements.

Likeliness to Recommend

Pros

Cons

Belem G.

Very useful and easy to understand

Likeliness to Recommend

Pros

Vic S.

Highly customisable while still easy to use

Likeliness to Recommend

Pros

Schedule Your Call

3
Since last award

2
Since last award

1
Since last award

Feature Ratings

Generative AI

Business Process Automation

Master Record Management

Role-Based Access Management

Workflow and Approval Management

Digital Asset Management

Data Syndication

Product Categorization & Relationships

Data Export

Omni-Channel Information Delivery

Customer Experience Management

Vendor Capability Ratings

Ease of Data Integration

Vendor Support

Breadth of Features

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement