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SailPoint

SailPoint Identity Security Cloud

Composite Score

7.7 /10

CX Score

7.7 /10

23 Reviews Write a Review

What is SailPoint Identity Security Cloud?

Identity security tailored for your enterprise Built on our unified identity security platform SailPoint Atlas, SailPoint Identity Security Cloud is designed to meet an organization’s needs at every step of their identity security journey. With each suite building on the next, organizations gain more advanced options as their identity management and governance requirements grow in size, scale and complexity.

Company Details

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SailPoint Identity Security Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SailPoint Identity Security Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint Identity Security Cloud?

0% Negative

29% Neutral

71% Positive

Pros

Client Friendly Policies
Reliable
Caring
Respectful

Feature Ratings

Average 83

Workflow Orchestration

Access Request Management

Provisioning Deprovisioning (automated)

Identity Lifecycle Management

Password Management

Entitlement Management

Role-Based Access

Access Control

Access Certification

Systems Integration

Reporting and Logging

Vendor Capability Ratings

Average 79

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Also Featured in...

Identity and Access Management

Score 8.3

View SailPoint Identity Security Cloud in this category (opens in a new tab)

SaaS Management

Score 7.4

View SailPoint Identity Security Cloud in this category (opens in a new tab)

SailPoint Identity Security Cloud Reviews

Phil W.

Role: Public Sector
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2026

It does what we need to do very well!

Likeliness to Recommend

9 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

SailPoint ISC matched all our Musts, Shoulds and Coulds when we performed a MoSCoW analysis as part of our procurement. It was the only solution that did at the time.

What is your favorite aspect of this product?

It can be implemented in a modular way - that is - get the core JML elements working - then build on top. This allowed us to do a phased cutover with our outgoing system an element at a time. That's really reassuring in a large complex environment.

What do you dislike most about this product?

Some of the coding can become complex... as we became more mature with our implementation we realised we wanted to restructure some of our foundational code. That was quite difficult to do, though I'm not sure how it could have been made easier.

What recommendations would you give to someone considering this product?

Talk to other customers - learn how they implemented it, their challenges and successes. It's a good community and sharing experiences is a really good way to ensure your implementation succeeds.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bruno S.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2026

Reliable Identity Governance for Modern Enterprise

Likeliness to Recommend

9 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

We switched from OpenText NetIQ Identity Manager to SailPoint to improve identity governance, automation, and scalability. SailPoint provides better visibility into user access, more streamlined access certification processes, and stronger governance capabilities across both on-premises and cloud environments. Compared to our previous system, SailPoint offers a more modern user experience, easier integration with enterprise applications, and more efficient lifecycle management, helping reduce manual effort while improving security and compliance.

What is your favorite aspect of this product?

What stands out most to me about SailPoint is its focus on identity governance. It provides strong visibility into who has access to what, automates key access management processes, and helps organizations strengthen security while meeting compliance requirements.

What do you dislike most about this product?

There were situations where the AI recommendations lacked enough business context and required manual validation before action could be taken.

What recommendations would you give to someone considering this product?

I would recommend SailPoint to organizations that need strong identity governance, access certification, and lifecycle management capabilities. The platform provides good visibility into user access, supports compliance requirements, and helps automate provisioning and deprovisioning processes. To maximize success, invest time in planning roles, access models, and integrations before implementation.

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2026

Product thats being built out with capability

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Transparent
Appreciates Incumbent Status
Continually Improving Product

Cons

Less Performance Enhancing

SailPoint Identity Security Cloud

What is SailPoint Identity Security Cloud?

Company Details

Need Assistance?

SailPoint Identity Security Cloud Ratings

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love SailPoint Identity Security Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Orchestration The creation and management of workflow to automatically route access requests, onboarding, offboarding, provisioning and other IGA tasks.

Access Request Management The processing of access requests, ensuring that the proper authority provides approval to grant access to the requestor.

Provisioning Deprovisioning (automated) Assignment of access based on role, department, location, job title and synchronization with directory services such as Active Directory.

Identity Lifecycle Management The process of onboarding, provisioning, management of identity throughout the term of the association, deprovisioning and offboarding of customer identities.

Password Management Ability to manage passwords for multiple systems, allowing an implementation of single sign-on, of sorts.

Entitlement Management Manage the allocation of entitlements, including the granting, enforcing, revoking and monitoring.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Access Control Analyzes access risk across all business applications by user, domain, or privilege, from the enterprise level right down to the lowest securable object.

Access Certification Validation of access rights, ensuring that an employee's access rights match those assigned to their role.

Systems Integration Integration connectors with directory services such as Active Directory and others systems in order to authorize access to these systems.

Reporting and Logging Ability to log access, logins, permission assignments/revocations and change in access assignment. Particularly useful for evidence in the case of audits.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Identity and Access Management

SaaS Management

SailPoint Identity Security Cloud Reviews

Phil W.

It does what we need to do very well!

Likeliness to Recommend

Pros

Bruno S.

Reliable Identity Governance for Modern Enterprise

Likeliness to Recommend

Pros

Product thats being built out with capability

Likeliness to Recommend

Pros

Cons

Schedule Your Call

Feature Ratings

Workflow Orchestration

Access Request Management

Provisioning Deprovisioning (automated)

Identity Lifecycle Management

Password Management

Entitlement Management

Role-Based Access

Access Control

Access Certification

Systems Integration

Reporting and Logging

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of Customization