What is SailPoint Identity Security Cloud?
Identity security tailored for your enterprise Built on our unified identity security platform SailPoint Atlas, SailPoint Identity Security Cloud is designed to meet an organization’s needs at every step of their identity security journey. With each suite building on the next, organizations gain more advanced options as their identity management and governance requirements grow in size, scale and complexity.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SailPoint Identity Security Cloud?
Pros
- Reliable
- Acts with Integrity
- Fair
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Provisioning Deprovisioning
Identity Governance
Access Request Management
Advanced Provisioning
Password Management
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Multi-Factor Authentication (MFA)
Mobility Support
Reporting
Privileged Access Management
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Vendor Support
Ease of Customization
SailPoint Identity Security Cloud Reviews
Andrew P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2026
Powerful platform for complex healthcare envs
Likeliness to Recommend
What differentiates SailPoint Identity Security Cloud from other similar products?
I have to say that there are a lot of positive points to the Identity Security Cloud that helps teams solve business problems quickly through roles, extensibility of the platform through the use of the available APIs and helps support access automation, certifications at scale with 169k active users.
What is your favorite aspect of this product?
The extensibility and enhanced automation through workflows, rules, transforms, and APIs.
What do you dislike most about this product?
The lack of insight into our environment error logs such as Seaspray errors so that we can as customers be proactive when we have provisioning related issues that need to be addressed.
What recommendations would you give to someone considering this product?
ISC is broad, so establish clear objectives for lifecycle management, certifications, access requests, roles, and application onboarding rather than treating implementation as primarily a technology deployment. Prioritize your primary features/capabilities you want to deliver on first and focus on those, then move to the next phase. Also be sure to plan for optimization and refactoring as you will make mistakes along the way. Lastly, prioritize data hygiene early and often, before you enable provisioning for any connectors, this is paramount for a successful implementation that often goes overlooked or slated for the last minute.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Client's Interest First
Cons
- Less Effective Service
- Less Caring
- Less Efficient Service
Phil W.
- Role: Public Sector
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2026
It does what we need to do very well!
Likeliness to Recommend
What differentiates SailPoint Identity Security Cloud from other similar products?
SailPoint ISC matched all our Musts, Shoulds and Coulds when we performed a MoSCoW analysis as part of our procurement. It was the only solution that did at the time.
What is your favorite aspect of this product?
It can be implemented in a modular way - that is - get the core JML elements working - then build on top. This allowed us to do a phased cutover with our outgoing system an element at a time. That's really reassuring in a large complex environment.
What do you dislike most about this product?
Some of the coding can become complex... as we became more mature with our implementation we realised we wanted to restructure some of our foundational code. That was quite difficult to do, though I'm not sure how it could have been made easier.
What recommendations would you give to someone considering this product?
Talk to other customers - learn how they implemented it, their challenges and successes. It's a good community and sharing experiences is a really good way to ensure your implementation succeeds.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bruno S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jul 2026
Reliable Identity Governance for Modern Enterprise
Likeliness to Recommend
What differentiates SailPoint Identity Security Cloud from other similar products?
We switched from OpenText NetIQ Identity Manager to SailPoint to improve identity governance, automation, and scalability. SailPoint provides better visibility into user access, more streamlined access certification processes, and stronger governance capabilities across both on-premises and cloud environments. Compared to our previous system, SailPoint offers a more modern user experience, easier integration with enterprise applications, and more efficient lifecycle management, helping reduce manual effort while improving security and compliance.
What is your favorite aspect of this product?
What stands out most to me about SailPoint is its focus on identity governance. It provides strong visibility into who has access to what, automates key access management processes, and helps organizations strengthen security while meeting compliance requirements.
What do you dislike most about this product?
There were situations where the AI recommendations lacked enough business context and required manual validation before action could be taken.
What recommendations would you give to someone considering this product?
I would recommend SailPoint to organizations that need strong identity governance, access certification, and lifecycle management capabilities. The platform provides good visibility into user access, supports compliance requirements, and helps automate provisioning and deprovisioning processes. To maximize success, invest time in planning roles, access models, and integrations before implementation.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
