What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contact Database
Surveys and Polling
Dynamic Content
Text Messaging
Email Delivery
Campaign Management
A/B Testing
Basic Reporting and Analytics
Content Authoring
Auto-Responders
Segmentation
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Robly Reviews
America C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
With Robly our sales increased
Likeliness to Recommend
What differentiates Robly from other similar products?
The software has worked very well with the desired objective, which is to increase sales in the department, as it has allowed us to closely follow up with current customers and has helped us a lot with the search for potential customers. Its statistics and analysis reports are very complete, which has helped us to improve and increase sales.
What is your favorite aspect of this product?
I really like the fact that I can access the application from my cell phone, as I can be in contact with customers in or out of the office. It is very easy to handle and we can see on the dashboard all the customer information and the progress of negotiations and sales without any problem.
What do you dislike most about this product?
The multiple options and functions that the program has can become confusing and overwhelming, but once you understand what you need to do, it is much easier. If you could have all the options of the web version in the mobile version it would make things much easier for me, although the mobile version is complete, there are functions that it does not have and I have to wait to get to the computer to use them.
What recommendations would you give to someone considering this product?
For all sales agents who want to increase their income, this software is very complete and fulfills its promise to help you increase sales and organize your clients' agendas. And for all companies that need to have more organization in their sales department, with this software you will be able to help your sales agents to reach those potential customers and close their negotiations.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Inspires Innovation
Estela R.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2022
Sending email marketing with great results
Likeliness to Recommend
What differentiates Robly from other similar products?
Our company uses this great software to publicize all the offers and promotions that we have in the month and since we started using it, without a doubt our sales have increased considerably. The best thing about Robly is that their email marketing formats and templates are really eye-catching, they adapt to mobile devices and are effective in capturing the customer's attention to open the email and click on the links.
What is your favorite aspect of this product?
All the features of Robly are very good and very useful, but what caught our attention and that's why we continue to use it, is that it allows us to optimize marketing campaigns and to monitor through statistics, the results obtained. For example, we can see who opened the email and accessed the content that was sent, we can see if they did it through a mobile device or a pc. In addition to the above mentioned, we also love that the OpenGen feature allows us to automatically resend another email, only to the contacts who did not open the first email sent. By activating this feature in our campaigns, we have certainly gained many new customers
What do you dislike most about this product?
Robly is not as intuitive as other email marketing software and takes some getting used to, so it takes time to get to know the program. It has some very limited options such as customer service and the fact that they are very strict when entering a new email, as they ask for verification through an alternative service.
What recommendations would you give to someone considering this product?
Robly is undoubtedly the best alternative for creating and sending mass mailings for advertising. We recommend it to all companies that want to make themselves known through e-mails, that want to increase their sales and promote their products; because once you learn the program, you can save a lot of time, effort and the results are more than expected.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Mathilda S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Solid platform for broad and objective marketing
Likeliness to Recommend
What differentiates Robly from other similar products?
It can be integrated with an ecommerce store, social media platforms, and your CRM software to increase your reach. It is not necessary to create multiple accounts to use this service by your team, as you can use a single account by multiple users. Helps to send auto reply mail to sender regarding receiving mails. Robly offers an easy-to-use platform that uses artificial intelligence and innovative automations and engages with customers and provides shart templates that are mobile-friendly. Anyone can start using it immediately, without the need for training of any kind.
What is your favorite aspect of this product?
I like that you can get user / visitor or subscriber data through this software and use it to increase the sales of your business. You can customize emails based on email category. You can send emails to a large number of users at a time with delivery reports. It helps to capture visitor data through which we can track abandoned cart details and provide special offers to these particular users, and allows us to increase our sales. It stores all the data and we use it to share our new updates, offers, etc.
What do you dislike most about this product?
The biggest drawback is that when using the platform it does not have a clear dashboard, I have to go to several tabs to get to the required tool after clicking in several places.
What recommendations would you give to someone considering this product?
I recommend it because it gives favorable responses and allows you to visibly improve the company and attract potential customers. It is also very easy to use.
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Fair