What is Retail Pro?
Retail Pro's suite of retail software products is ideally suited for specialty retailers. Apparel, footwear, gifts & toys, hardgoods, home furnishings, jewelry, and sporting goods as well as many other markets utilize Retail Pro in their operations in every corner of the globe. Discover what capabilities make us a great fit for the many vertical markets we serve
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
5
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Retail Pro?
Pros
- Efficient Service
- Effective Service
- Saves Time
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Analytics and Reporting
Cash Register Point of Purchase Devices
Employee Management
Online Integrations Web Store
Sales Transactions
Customer Account Management
Inventory Control
Loyalty Program
PCI and EMV Compatible
Employee Mobile
Pricing Promotions
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Retail Pro Reviews
Mohammad Ismail H.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic product & Good Features
Likeliness to Recommend
What differentiates Retail Pro from other similar products?
Inventory Management and E-Commerce Integration
What is your favorite aspect of this product?
E-commerce Integration
What do you dislike most about this product?
The financial report could have been better.
What recommendations would you give to someone considering this product?
If you want to scale your e-commerce business can try it.
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Reliable
Lamec g.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Retail Pro Review.
Likeliness to Recommend
What differentiates Retail Pro from other similar products?
Good customer service. Saves on time. User friendly. Enhances productivity.
What is your favorite aspect of this product?
Save time. Cost effective. User friendly.
What do you dislike most about this product?
No dislike at the moment.
What recommendations would you give to someone considering this product?
I would recommend others to use this product.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Inspires Innovation
Brenda C.
- Role: Consultant
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2022
Retail Pro is the best retail POS
Likeliness to Recommend
What differentiates Retail Pro from other similar products?
Retail Pro is the solution we have been waiting for as retailers. You can easily manage a POS system of transfers, purchases, relationship and location of each customer, promotions and supplies in one place thanks to Retail Pro. By hosting Retail Pro on our in-house server we were able to achieve with a minimal investment a high enough performance to make everything possible and feasible when it comes to real-time inventory tracking.
What is your favorite aspect of this product?
With Retail Pro we can manage reports very easily. We have been able to manage promotions anywhere remotely and the Retail Pro interface is somewhat reliable and quite stable compared to other POS. We have had a great reception and we offer a pretty reliable support network to our customers through Retail Pro's tools.
What do you dislike most about this product?
Sometimes it doesn't record item serial numbers and you have to keep checking back from time to time to avoid inventory crossovers with other branches. You have to set a standard price between batches, which sometimes leads to losses, although we always end up winning in the end. It cannot be used offline, the reports must always be updated online.
What recommendations would you give to someone considering this product?
We have potential control in more than 5 states thanks to Retail Pro, many customers prefer us because we can manage their orders under the tax report granted by the state. Retail Pro is an excellent software for all types of retailers.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Caring