What is Qualified PiperX?
Piper Conversations lets you engage website visitors in real time through chat, voice, or video. It uses buyer data and AI to qualify and convert high intent prospects into pipeline.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified PiperX?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Personalized Service
Other Integrations
Leads Generation
Workflow Processing
Natural Language Processing
Learning and Adaptability
Artificial Intelligence Engine
Intent Extraction
Retrieval augmented generation
Generative AI
Translation
Vendor Capability Ratings
Quality of Features
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Vendor Support
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Qualified PiperX Reviews
Mika A.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2022
In love - cannot live without it!
Likeliness to Recommend
What differentiates Qualified PiperX from other similar products?
It is simple to set up, administer and maintain.
What is your favorite aspect of this product?
The Salesforce connection.
What do you dislike most about this product?
Price can be quite expensive.
What recommendations would you give to someone considering this product?
Speak to the team about any issues - they're all amazing and supportive.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Inspires Innovation
Alex L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great tool for Sales & Marketing teams!
Likeliness to Recommend
What differentiates Qualified PiperX from other similar products?
Better support, better marketing integrations
What is your favorite aspect of this product?
Top notch CS and implementation team
What do you dislike most about this product?
None, it has been a great experience.
What recommendations would you give to someone considering this product?
They're the leader in their market, and yoi'll have a great experience!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Peter G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great features with outstanding training
Likeliness to Recommend
What differentiates Qualified PiperX from other similar products?
It is much more robust for features and capabilities, and it integrates smoothly with Salesforce.
What is your favorite aspect of this product?
When a person is on our website, this tool pulls data from Salesforce so we know who the person is, what company they work for, and where they are in the sales funnel. This makes it easy for our SDRs who handle chat to provide a more personal experience.
What do you dislike most about this product?
Because it is so robust, it takes a fair amount of training to learn how to correctly use it to maximize results and ROI.
What recommendations would you give to someone considering this product?
It's a fantastic product that will help your business convert website traffic into leads and clients, especially if you use Salesforce as your CRM. However, because it is a very robust tool, you must put in time for multiple training sessions.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Caring
