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What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

85 Likeliness to Recommend

93 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
3% Neutral
94% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Helps Innovate
  • Generous Negotitation

Feature Ratings

Average 85

Compensation Management

88

Time and Attendance

87

HR Systems Interface

86

Direct Deposit

86

Benefits Calculation

86

Tax Form Preparation

85

Vacation and Leave Tracking

84

Taxation Deduction

84

Accounting Systems Interface

83

Retirement Plan Tracking

82

Self Service Portal

82

Vendor Capability Ratings

Average 84

Quality of Features

86

Breadth of Features

86

Ease of Implementation

86

Ease of Data Integration

85

Business Value Created

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Vendor Support

82

Ease of Customization

81

Paycom Reviews

Sakshi S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Paperless Onboarding, payroll processing

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paperless Onboarding, ease in payroll processing, easy to create reports, Services are upto the mark.Using Paycom is a pretty good experience overall. Other than being charged quite a lot in fees

What is your favorite aspect of this product?

A very Good tool for payroll management . i must say overall experience of Paycom has been satisfactory. It has a good user experience in this year from past 3 months using the same as its easy to navigate within the tool

What do you dislike most about this product?

All the products are much liked, nothing as such which has not been liked or not preferred

What recommendations would you give to someone considering this product?

Definitely recommended, very user friendly for payroll processing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great for Payroll & Payroll Reporting

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Agents are always friendly and understanding; they have been through similar experiences and can help me work through problems without making me feel insane. Even though I may come across that way at first, I've found that talking to them is like talking to a therapist, and I always feel better afterward. Since I've been studying PayCom for the past few years, this sort of thing rarely occurs. When it occurs, however, it rocks my world.

What is your favorite aspect of this product?

The system is straightforward and gives users access to everything they need in one spot to be set up smoothly, benefiting both businesses and workers. While there is room for improvement, the ATS does serve its purpose. Paycom is a comprehensive human resources and payroll system that I also use for employee training, time tracking, and benefits administration. All the incentives necessary for a thriving workplace are built into this framework.

What do you dislike most about this product?

I recently switched representation, and while my new lawyer has been out of the office for the past two weeks, at least someone has been monitoring her emails. Getting back to me when I contact them via phone or email, even if someone else is assisting with my issue.

What recommendations would you give to someone considering this product?

Paycom is used for payroll, time tracking, employee scheduling, and performance reviews. Our client representative is quick to resolve any little problems that may arise. This payroll system is user-friendly and produces high-quality reports. A wonderful feature would be to have the principal supervisor and timesheet information pre-populated when a new employee is added. Superb customer service reps can make or break a company.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Continually Improving Product

Scott G.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Paycom is a robust tool in our HR team

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

With Paycom's Timekeeping system, we can easily keep tabs on employee hours worked and expenses incurred, as well as assign them to certain states, jobs, workers' comp classifications, and tax profiles. The company's report templates and writers are top-notch. Job costing is a simple with the help of our straightforward import capabilities into the accounting system.

What is your favorite aspect of this product?

Over the years, we have witnessed Paycom develop into the fantastic item it is today. They're always attuned to the wants of their clientele and receptive to feedback from businesses. The developers in their team are incredible. Our experience with Paycom's payroll, timekeeping, and human resources has been positive, and we have no hesitation in recommending them to others.

What do you dislike most about this product?

Like we can do with Tax profiles, I'd like to be able to assign numerous Workers Comp codes to one employee in a same pay period, with the corresponding hours on the timecard being processed through payroll at the appropriate rates.

What recommendations would you give to someone considering this product?

The Paycom mechanism is quite powerful. If a business finds a use for a particular feature, it can be added to the system. Since it is flexible, the system may be adapted to the requirements of businesses of varying sizes.

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Helps Innovate

Most Popular Paycom Comparisons

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