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What is Paycom?

Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

4% Negative
3% Neutral
93% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Direct Deposit

88

Time and Attendance

88

Compensation Management

88

Payroll Administration

86

Benefits Calculation

86

HR Systems Interface

86

Vacation and Leave Management

85

Tax Form Preparation

83

Taxation Deduction

83

Retirement Plan Tracking

81

Third Party System Integration

80

Vendor Capability Ratings

Average 81

Breadth of Features

83

Usability and Intuitiveness

82

Business Value Created

82

Ease of IT Administration

82

Ease of Implementation

82

Quality of Features

81

Ease of Data Integration

81

Vendor Support

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

Jeremy S.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Get the Bang for Your Buck!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

One database and all the modules talk to each other.

What is your favorite aspect of this product?

Built from the top down, but with the "whole enchilada" in mind.

What do you dislike most about this product?

Sometimes not all screens are intuitive.

What recommendations would you give to someone considering this product?

Your implementation time will be a lot of work, but it's worth it in the end.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Deepthi R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

One of the best Payroll tool.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

It offers integrated solutions for payroll, HR management, talent management and time and labor management, all within a single system and reduces the need for integrating with 3rd party tools. Paycom also facilitates employee self-service, allowing employees to manage their own HR data independently.

What is your favorite aspect of this product?

I provides employee self service functionality. By enabling employees to manage their own HR data, like updating personal information, checking their paystubs, even managing their benefits, updating attendance, it greatly reduces the administrative burden on HR folks. This not only empowers employees but also allows HR teams to focus on more strategic initiatives rather than getting bogged down with day to day administrative tasks.

What do you dislike most about this product?

It could improve its user interface design which is pretty outdated.

What recommendations would you give to someone considering this product?

If you're considering Paycom, ensure it aligns with your business needs, especially for integrating payroll, HR and talent management. Leverage its employee self-service to reduce administrative tasks. Try demo sessions to assess usability, check compatibility with your existing tools and evaluate customer support and user interface.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

it can be expensive, but customer service is great

Likeliness to Recommend

6 /10

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Most Popular Paycom Comparisons

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