What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Benefits Calculation
HR Systems Interface
Vacation and Leave Management
Tax Form Preparation
Taxation Deduction
Payroll Administration
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Ease of Implementation
Vendor Support
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom Reviews
Marilyn S.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2026
Benefit friendly software
Likeliness to Recommend
What differentiates Paycom from other similar products?
The benefits module is very helpful however it is not always easy for the employees to use and therefore takes up a lot of my time
What is your favorite aspect of this product?
Benefits are very helpfully displayed in the module but the employee needs to be tech savvy in order to access this.
What do you dislike most about this product?
non client facing tax department makes resolving tax issues cumbersome and the retunrs are not comleted timely
What recommendations would you give to someone considering this product?
Very good software from a benefits standpoit, not so good from an accounting standpoint. I recommend being very careful with implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Apr 2026
Paycom has a great all in one software
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Respectful
Cons
- Less Generous
- Under Delivered
- Role: Human Resources
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Apr 2026
Streamlined, All-in-One HR and Payroll Experience
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
