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Patriot Payroll Logo Award Winner Product Badge
Patriot Payroll Logo Award Winner Product Badge
Patriot Software

Patriot Payroll

8.6 /10
Category
Patriot Payroll
8.6 /10

What is Patriot Payroll?

With our secure online payroll system, paying your employees has never been easier. You can get started with our free payroll setup. We’ll enter your payroll, employees, and payroll tax information. If you’ve run prior payrolls earlier in the year, we’ll help you input that historical data, too.

Company Details


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Awards & Recognition

Patriot Payroll won the following awards in the Payroll category

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Patriot Payroll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Patriot Payroll.

93 Likeliness to Recommend

1
Since last award

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Patriot Payroll?

3% Negative
2% Neutral
95% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Feature Ratings

Average 91

Taxation Deduction

93

HR Systems Interface

91

Direct Deposit

91

Self Service Portal

90

Tax Form Preparation

90

Retirement Plan Tracking

89

Compensation Management

89

Vacation and Leave Tracking

89

Benefits Calculation

88

Time and Attendance

88

Accounting Systems Interface

86

Vendor Capability Ratings

Average 87

Ease of Implementation

93

Business Value Created

92

Usability and Intuitiveness

89

Quality of Features

88

Vendor Support

88

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of IT Administration

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Customization

83

Patriot Payroll Reviews

Biaodeng Z.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great payroll software overall. I would recommend

Likeliness to Recommend

8 /10

What differentiates Patriot Payroll from other similar products?

not sure.

What is your favorite aspect of this product?

Convenience

What do you dislike most about this product?

Customer service and support

What recommendations would you give to someone considering this product?

Improve customer service

Pros

  • Efficient Service
  • Over Delivered
  • Enables Productivity
  • Inspires Innovation

Cons

  • Less Effective Service
  • Vendor's Interest First
  • Commodity Features

Laurie P.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Price and Support - Five Stars

Likeliness to Recommend

10 /10

What differentiates Patriot Payroll from other similar products?

Patriot definitely cares about their customers. They have a great product that works well and their support is amazing. The reports are easy to read and understand, the integration with QBO works flawlessly and support is always there when I get stuck.

What is your favorite aspect of this product?

The general feeling of being important and cared about. My clients think it is easy to use, their price point can't be beat and their support is always helpful and caring.

What do you dislike most about this product?

There are a couple features I would love to see improved such as being able to change things about the employee without having to cancel the payroll you are currently processing. It would also be INCREDIBLE if you could turn on a feature that let you code hours by work comp code for construction companies. It would also be great if there was a feature where employees and business could enter their own information at onboarding.

What recommendations would you give to someone considering this product?

Take the leap and sign up. You won't be disappointed

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Rachel O.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Low cost, great product!

Likeliness to Recommend

10 /10

What differentiates Patriot Payroll from other similar products?

Patriot Payroll stood out to me for two huge reasons - #1 They offer a full service payroll plan at a lower cost than any other provider I researched, and #2 They offer the Wyoming Worker's Comp filing, which no one else provides. This saves me so much time and money each quarter.

What is your favorite aspect of this product?

I love that the payroll process is fast and easy. Any employee updates can be handled quickly. Running payroll takes about 15 minutes!

What do you dislike most about this product?

I don't like how much time you have to give yourself to do direct deposit payroll. If you don't run payroll on Monday, you can't have direct deposit on Friday. I wish they would move the deadline to Wednesday! This is especially tough on the holiday weeks with holidays on Monday, so that you have to run payroll the Friday before.

What recommendations would you give to someone considering this product?

Get a vendor rep to go through the full-service setup with you, or else you may end up putting in the tax calculations incorrectly. They will walk you through everything!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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