What is Patriot Payroll?
With our secure online payroll system, paying your employees has never been easier. You can get started with our free payroll setup. We’ll enter your payroll, employees, and payroll tax information. If you’ve run prior payrolls earlier in the year, we’ll help you input that historical data, too.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
1
Since last award
97 Plan to Renew
89 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Patriot Payroll?
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Taxation Deduction
HR Systems Interface
Direct Deposit
Self Service Portal
Tax Form Preparation
Retirement Plan Tracking
Compensation Management
Vacation and Leave Tracking
Benefits Calculation
Time and Attendance
Accounting Systems Interface
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Patriot Payroll Reviews
Biaodeng Z.
- Role: Vendor Management
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
Great payroll software overall. I would recommend
Likeliness to Recommend
What differentiates Patriot Payroll from other similar products?
not sure.
What is your favorite aspect of this product?
Convenience
What do you dislike most about this product?
Customer service and support
What recommendations would you give to someone considering this product?
Improve customer service
Pros
- Efficient Service
- Over Delivered
- Enables Productivity
- Inspires Innovation
Cons
- Less Effective Service
- Vendor's Interest First
- Commodity Features
Laurie P.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2022
Price and Support - Five Stars
Likeliness to Recommend
What differentiates Patriot Payroll from other similar products?
Patriot definitely cares about their customers. They have a great product that works well and their support is amazing. The reports are easy to read and understand, the integration with QBO works flawlessly and support is always there when I get stuck.
What is your favorite aspect of this product?
The general feeling of being important and cared about. My clients think it is easy to use, their price point can't be beat and their support is always helpful and caring.
What do you dislike most about this product?
There are a couple features I would love to see improved such as being able to change things about the employee without having to cancel the payroll you are currently processing. It would also be INCREDIBLE if you could turn on a feature that let you code hours by work comp code for construction companies. It would also be great if there was a feature where employees and business could enter their own information at onboarding.
What recommendations would you give to someone considering this product?
Take the leap and sign up. You won't be disappointed
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Rachel O.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Low cost, great product!
Likeliness to Recommend
What differentiates Patriot Payroll from other similar products?
Patriot Payroll stood out to me for two huge reasons - #1 They offer a full service payroll plan at a lower cost than any other provider I researched, and #2 They offer the Wyoming Worker's Comp filing, which no one else provides. This saves me so much time and money each quarter.
What is your favorite aspect of this product?
I love that the payroll process is fast and easy. Any employee updates can be handled quickly. Running payroll takes about 15 minutes!
What do you dislike most about this product?
I don't like how much time you have to give yourself to do direct deposit payroll. If you don't run payroll on Monday, you can't have direct deposit on Friday. I wish they would move the deadline to Wednesday! This is especially tough on the holiday weeks with holidays on Monday, so that you have to run payroll the Friday before.
What recommendations would you give to someone considering this product?
Get a vendor rep to go through the full-service setup with you, or else you may end up putting in the tax calculations incorrectly. They will walk you through everything!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing