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Cerner Corporation

Oraclecerner Powerchart Touch

PowerChart Touch™ supports fast, intuitive and mobile workflows for the physician community by providing access to lab results, patient documentation and current orders while on-the-go via a smartphone or tablet.

6.1

Composite Score

Composite
Score

6.2

CX Score

CX
Score

+52

Emotional Footprint

Emotional
Footprint

64%

Likeliness to Recommend

Likeliness
to Recommend

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
7 / 10

Human Resources

Requires training to use advanced features.

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 2
  • Business Value Created
  • 2
  • Ease of Data Integration
  • 2
  • Ease of IT Administration
  • 2
  • Product Strategy and Rate of Improvement
  • 2
  • Usability and Intuitiveness
  • 2
  • Ease of Customization
  • 3
  • Ease of Implementation
  • 2
  • Quality of Features
  • 2
  • Breadth of Features
  • 2
  • Vendor Support

Product Feature Satisfaction

  • 2
  • Billing
  • 2
  • Customer and Relationship Management
  • 2
  • E-Prescribing
  • 2
  • Healthcare Reporting and Analytics
  • 2
  • Lab Integration
  • 2
  • Medical Charting
  • 3
  • Patient Portal
Does Not Recommend
6 / 10

Vendor Management

Cerner is all-inclusive and it has many offerings.

Vendor Capability Satisfaction

  • 1
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 2
  • Business Value Created
  • 2
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 2
  • Ease of IT Administration
  • 1
  • Product Strategy and Rate of Improvement
  • 2
  • Quality of Features
  • 1
  • Usability and Intuitiveness
  • 1
  • Vendor Support

Product Feature Satisfaction

  • 1
  • Lab Integration
  • 2
  • Healthcare Reporting and Analytics
  • 3
  • Medical Charting
  • -
  • Billing
  • -
  • Customer and Relationship Management
  • -
  • E-Prescribing
  • -
  • Patient Portal
Does Not Recommend
5 / 10

Industry Specific Role

Easy to use and learn!

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 2
  • Business Value Created
  • 3
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 1
  • Ease of IT Administration
  • 1
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 1
  • Vendor Support

Product Feature Satisfaction

  • 2
  • Billing
  • 2
  • Customer and Relationship Management
  • 2
  • E-Prescribing
  • 3
  • Healthcare Reporting and Analytics
  • 3
  • Lab Integration
  • 3
  • Medical Charting
  • 3
  • Patient Portal
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