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OpenText Aviator Logo
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OpenText Corporation

OpenText Aviator

Composite Score
7.3 /10
CX Score
7.4 /10
Category
OpenText Aviator
7.3 /10

What is OpenText Aviator?

OpenText Aviator (formerly OpenText™ AI & Analytics Services) ushers in this new era with predictive AI-led analytics, AI-powered conversational search, and generative AI. Integrated into the OpenText business clouds, Aviator is a full-stack suite of AI capabilities for enterprise use cases.

Company Details


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OpenText Aviator Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

91 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Aviator?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Transparent

Feature Ratings

Average 82

Data Exploration and Visualization

92

BI Platform Administration

90

Dashboard

89

Collaboration

86

Self Service and Ad Hoc Capabilities

83

BI Security

81

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Operational Reporting Capabilities

73

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

84

Ease of Data Integration

84

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Breadth of Features

78

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Availability and Quality of Training

71

OpenText Aviator Reviews

Prateek A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

The powerful tool for your reporting needs!

Likeliness to Recommend

10 /10

What differentiates OpenText Aviator from other similar products?

The OpenText Analytics tool is used to fulfill our departmental-wise reporting needs and it is a very great tool for all the analytics requirements. It provides great reporting capabilities to our custom solutions in a very efficient way.

What is your favorite aspect of this product?

The best part is the ability to integrate with multiple data sources such as web services, connectors, APIs, etc. Some of the best features of OpenText Analytics are: 1) Excellent data import functionality. 2) Ability to customize the end-user reports. 3) Allowing scripts in the reporting for customize data reports. 4) Great user security at all levels.

What do you dislike most about this product?

The implementation of the solution is very complex and takes so much time. While working, lots of software bugs were identified during the validation of the reports. The control of data to the users is also very challenging and complex.

What recommendations would you give to someone considering this product?

You can evaluate the OpenText Analytics solution if it matches your needs. The pricing would be a factor, may please check before considering. You can also consider OpenText Analytics if you have more complex reporting and you need to see the final outcome in few steps. Overall a good analytics solution.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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