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OpenText Aviator Logo
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OpenText Corporation

OpenText Aviator

Composite Score
7.3 /10
CX Score
7.4 /10
Category
OpenText Aviator
7.3 /10

What is OpenText Aviator?

OpenText Aviator (formerly OpenText™ AI & Analytics Services) ushers in this new era with predictive AI-led analytics, AI-powered conversational search, and generative AI. Integrated into the OpenText business clouds, Aviator is a full-stack suite of AI capabilities for enterprise use cases.

Company Details


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OpenText Aviator Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

91 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Aviator?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Transparent

Feature Ratings

Average 82

Data Exploration and Visualization

92

BI Platform Administration

90

Dashboard

89

Collaboration

86

Self Service and Ad Hoc Capabilities

83

BI Security

81

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Operational Reporting Capabilities

73

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

84

Ease of Data Integration

84

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Breadth of Features

78

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Availability and Quality of Training

71

OpenText Aviator Reviews

Kunal D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A new age solution to old problems

Likeliness to Recommend

8 /10

What differentiates OpenText Aviator from other similar products?

OpenText AI and Analytics use advanced AI and NLP and then visualize the ingested data which makes it very useful and super easy to use for the user

What is your favorite aspect of this product?

the easiness to Integrate and migrate data seamlessly across the enterprise is a big thing especially if you have client-oriented businesses, it can help a lot.

What do you dislike most about this product?

the AI models are ready to use and prebuild I did not see any option to tinker the model which could have been a big thing as anyone can modify the model as per their needs.

What recommendations would you give to someone considering this product?

they are doing an awesome job so far. the development speed and feature management is also great only thing is if they can put some of the code in open repo like GitHub it would be easy to understand their way of thinking.

Pros

  • Unique Features
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Abhimanyu S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

New Tool for the New Age

Likeliness to Recommend

9 /10

What differentiates OpenText Aviator from other similar products?

The main plus point of OpenText AI and Analytics is its backed team of pure enthusiasts in the machine learning field. Their constant endeavors to continually make improvements to the product along with the state of the art vendor support makes it one of the best in the market.

What is your favorite aspect of this product?

Best tool in the market so far for NLP and NLU. The estimated time to analyse and process the text artifacts is astonishingly fast.

What do you dislike most about this product?

Dashboard feature for KPI monitoring is still in the early phase of development and we had notice major issues while working with it. Budget wise it is costlier than its alternatives.

What recommendations would you give to someone considering this product?

I would definitely recommend using this tool for Open Text Analysis and NLP, best in the market. Need to cautious around budget since it can increase rapidly based on the specifics of text consumed.

Pros

  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Cons

  • Security Frustrates

Imran Noon D.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

UI capability, Text mining is awesome, NLP Models

Likeliness to Recommend

8 /10

What differentiates OpenText Aviator from other similar products?

They cover almost every sector, from Automotive, Healthcare, retail banking, etc., and services from legal compliance to life sciences. The are doing several core things then competitors.

What is your favorite aspect of this product?

Empower data players to dig deep into a huge amount of data; incredible experience of self service and AI

What do you dislike most about this product?

My experience so far with this product is pretty good, I am also learning more with time so it will be pretty unfair at this point to highlight dislikes of product.

What recommendations would you give to someone considering this product?

They are a global leader in enterprise information management tools and cloud services. They provide big data analytics solution with and easy use, provide an interesting insight together with IOT and AI

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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