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Okta

Okta Identity Cloud

8.8 /10

51 Reviews Write a Review

What is Okta Identity Cloud?

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

Company Details

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Awards & Recognition

Okta Identity Cloud won the following awards in the Identity and Access Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2018 Data Quadrant Gold Medalist

2018

Okta Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Okta Identity Cloud.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Identity Cloud?

4% Negative

8% Neutral

88% Positive

Pros

Fair
Reliable
Trustworthy
Acts with Integrity

Feature Ratings

Average 88

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Provisioning Deprovisioning

Identity Governance

Activity Monitoring Alerts

Privileged Access Management

Access Request Management

Advanced Provisioning

Reporting

Mobility Support

Password Management

Vendor Capability Ratings

Average 85

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Okta Identity Cloud Reviews

John H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Robust Solution

Likeliness to Recommend

7 /10

What differentiates Okta Identity Cloud from other similar products?

Okta is fairly easy to adopt and use relative to other providers with which I've worked in the past.

What is your favorite aspect of this product?

The admin UI is pretty nice. Okta also works basically the way I expect it to without a ton of effort or knowledge (and I don't consider myself an expert in this space). It has a nice and decently documented SDK, too.

What do you dislike most about this product?

Okta feels slightly imperfect. I am not sure if it's buggy, per se, but something about it is not quite "done."

What recommendations would you give to someone considering this product?

I think Okta is a fine choice; just be sure there aren't better choices given your company's stack.

Pros

Reliable
Helps Innovate
Continually Improving Product
Enables Productivity

Cons

Less Performance Enhancing
Wastes Time
Leverages Incumbent Status

John R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Securing the job with OKTA

Likeliness to Recommend

9 /10

What differentiates Okta Identity Cloud from other similar products?

It is easy to use and you don't depend on a physical token, as before. Easy to implement and doesn't complicate the things.

What is your favorite aspect of this product?

Yu are getting a lot for its price. Big help on securing things.

What do you dislike most about this product?

Direct integrations with tools can be difficult.

What recommendations would you give to someone considering this product?

You can have a secure structure with OKTA, just take advantage of all of its features, and you will be safe.

Pros

Trustworthy
Effective Service
Saves Time
Helps Innovate

Clair K.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Easy to use and implement!

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

I love the ease of Okta's features and how efficient it makes my tasks.

What is your favorite aspect of this product?

I love the API aspects of pushing to Google Workspace as well as all the other integrations.

What do you dislike most about this product?

There's nothing currently that I dislike about Okta.

What recommendations would you give to someone considering this product?

Definitely give it a shot, Okta is also great about helping with new implementations and their docs are very helpful.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Okta Identity Cloud

What is Okta Identity Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

Okta Identity Cloud Ratings

91 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Okta Identity Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Identity Governance Software allows identities and access to be centrally managed through policies.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Access Request Management Software allows IT to track and manage user access requests.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Password Management Software provides credential management and retrieval functionality.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Okta Identity Cloud Reviews

John H.

Robust Solution

Likeliness to Recommend

Pros

Cons

John R.

Securing the job with OKTA

Likeliness to Recommend

Pros

Clair K.

Easy to use and implement!

Likeliness to Recommend

Pros

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Title

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Since last award

1
Since last award

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Since last award

Feature Ratings

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Provisioning Deprovisioning

Identity Governance

Activity Monitoring Alerts

Privileged Access Management

Access Request Management

Advanced Provisioning

Reporting

Mobility Support

Password Management

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training