What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Management
Industry Specific Capabilities
Analytics and Reporting
Supply Chain Management
Procurement Management
Human Capital Management
Customer Relationship Management
Accounting and Financial Management
BI and Performance Management
Job and Project Management
Governance Risk and Compliance
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Odoo Reviews
Sarah R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
An all-in-one project management tool
Likeliness to Recommend
What differentiates Odoo from other similar products?
the program is easier to use and manage those are the differences with other programs.
What is your favorite aspect of this product?
The simplicity and ease of use of the Odoo software won me over right away. Manage and track my activity, receive notices and alerts, issue weekly/monthly reports using it. I feel at ease with it. Organization and productivity are two things I rely on daily using this application.
What do you dislike most about this product?
On both my laptop and smartphone, I've never experienced any issues with Odoo's functionality. I believe the only thing that needs to be improved is the documentation for users of the system.
What recommendations would you give to someone considering this product?
You may use Odoo ERP if you want to store all of your company's information in one place.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
María José P.
- Role: Consultant
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Odoo the best business tool
Likeliness to Recommend
What differentiates Odoo from other similar products?
With Odoo we have grouped processes that we were doing in different applications on a single platform, we can handle a greater amount of information without wasting time entering other sites. With this amazing tool we can calculate the inventory in each month with an easy to manage system for our employees.
What is your favorite aspect of this product?
Odoo helps us to have updated processes by integrating new technologies to its platform, it has a Spanish and English version which makes it more practical to understand. With a support team that is always available via e-mail we can develop other online departments such as web pages, orders and invoices.
What do you dislike most about this product?
Although the platform integrates many options, the type of navigation within the system should be improved. Odoo in some departments needs extensions of other applications to be able to complete the use and obtain a complete operation.
What recommendations would you give to someone considering this product?
The application has a very complete functionality that handles very extensive processes, however, it would be good if users could have a chat within the platform. Integrate some pro options to the basic account and also have a FAQ section for quick questions.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Respectful
Lyor Bensoussan ☁ (.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
OK product. Needs improvement.
Likeliness to Recommend
What differentiates Odoo from other similar products?
Interesting concept, but needs polishing.
What is your favorite aspect of this product?
UI looks nice
What do you dislike most about this product?
Difficult to use
What recommendations would you give to someone considering this product?
Evaluate other products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing