What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Management
Industry Specific Capabilities
Analytics and Reporting
Supply Chain Management
Procurement Management
Customer Relationship Management
Human Capital Management
BI and Performance Management
Accounting and Financial Management
Job and Project Management
Governance Risk and Compliance
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
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Odoo Reviews
Puneet K.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2025
Budget friendly
Likeliness to Recommend
What differentiates Odoo from other similar products?
Affordable and large community for support
What is your favorite aspect of this product?
Inventory tracking
What do you dislike most about this product?
Sometime product customization is lagging
What recommendations would you give to someone considering this product?
Good for small and mid level organization to start organizing things in work.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Qual A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Best suited for sales & resource management!
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo has bundled smart APIs to integrate with third party applications. It offers easy customization in all the modules. Can be accessed through any device. In Odoo, POs can be linked directly with receipts & inventory. It is highly efficient in removing redundancies.
What is your favorite aspect of this product?
Odoo is a flexible platform and delivers arrays of embedded application. It's ERP is easier to understand & cheaper to customize. It helps us organize sales activities, track leads, close deals and get accurate forecasts.
What do you dislike most about this product?
Slower navigation in email marketing workflows. Most of the modules have a steep learning curve. Localization & non translation issues exist in most modules. Various free add-ons have now been converted to paid offerings.
What recommendations would you give to someone considering this product?
Implementation must be done with the vendor support.
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Reliable
Cons
- Slower Product Innovation
- Commodity Features
- Wastes Time
Victor Chiedo O.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2025
All-in-one business software for CRM & Automation
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo is different because it's a complete business management system where everything connects from CRM to accounting to inventory and project management.
What is your favorite aspect of this product?
I love that everything is connected in one system. When I make a sale, it automatically updates my inventory, creates an invoice and tracks the customer relationship.
What do you dislike most about this product?
The interface feels a bit outdated compared to newer software and some modules work better than others.
What recommendations would you give to someone considering this product?
Be prepared to invest time in setup and training to get the most out of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
