What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Management
Industry Specific Capabilities
Analytics and Reporting
Supply Chain Management
Procurement Management
Human Capital Management
Customer Relationship Management
Accounting and Financial Management
BI and Performance Management
Job and Project Management
Governance Risk and Compliance
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Odoo Reviews
Puneet K.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2025
Budget friendly
Likeliness to Recommend
What differentiates Odoo from other similar products?
Affordable and large community for support
What is your favorite aspect of this product?
Inventory tracking
What do you dislike most about this product?
Sometime product customization is lagging
What recommendations would you give to someone considering this product?
Good for small and mid level organization to start organizing things in work.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Nilesh J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2026
Flexible All-in-one Business Platform.
Likeliness to Recommend
What differentiates Odoo from other similar products?
It brings a lot business functions into one platform. Instead of managing seperate systems for CRM, sales, accounting, inventory, HR and other operations, the modules can work together. The ability to add only the modules we need also makes it fairly flexible.
What is your favorite aspect of this product?
The flexibility is probably my favourite aspect. The different modules are connected, so information can flow between teams without having to maintain multiple seperate tools. It also gives organizations room to customize workflows based on their business processes.
What do you dislike most about this product?
Some configurations may require technical knowledge so the initial setup can take some time.
What recommendations would you give to someone considering this product?
I'd recommend Odoo for organizations looking for an integrated business management platform. Before implementing it, it's worth identifying the modules and workflows you actually need and planning the configuration carefully rather than enabling everything at once.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Sanat J.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2026
Innovative, no-frills ERP systems that work well
Likeliness to Recommend
What differentiates Odoo from other similar products?
User interface, Modern look and feel, more like a day to day app
What is your favorite aspect of this product?
Clean and modern UI, user friendly system without complex code/learning curve for users
What do you dislike most about this product?
Can only work well till a certain level of complexity and scale, starts to feel light/inadequate beyond a certain point
What recommendations would you give to someone considering this product?
If it matches your scale, needs, and complexity, it works well.
Pros
- Saves Time
- Helps Innovate
- Performance Enhancing
- Enables Productivity