What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Account and Contact Management
Lead Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Customer Service Management
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Nimble Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Nimble Nice CRM to have in general
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Matt L.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2023
Their CRM makes everyday tracking easy
Likeliness to Recommend
What differentiates Nimble from other similar products?
In addition to maintaining an organized and effective inventory of our products, we are using this platform for the entirety of the company's sales and customer support processes. In other words, we are using it for everything. Everything is handled by a single interface, and no further software is required.
What is your favorite aspect of this product?
Nimble is as swift as a flash, both in terms of response time and depth of knowledge, and it always does everything it can to get to the bottom of any problem as soon as possible. It enables us to collect data in real time from several channels, including social networks, websites, and emails, and to combine with these to have more command over our communications.
What do you dislike most about this product?
Costs might quickly build up if supplementary materials are needed with the main software. We utilized a few more tools, which drove up the price, but the results we got were well worth it.
What recommendations would you give to someone considering this product?
If you're looking for a quick and effective answer to a problem that keeps cropping up in your day-to-day life, nimble is the way to go. Their CRM is user-friendly and helps us keep track of our daily chores and responsibilities by displaying a list of what has been given to us.
Pros
- Enables Productivity
- Effective Service
- Helps Innovate
- Continually Improving Product
Ronald M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
A powerful and versatile marketing tool.
Likeliness to Recommend
What differentiates Nimble from other similar products?
The Prospector app from Nimble is incredibly helpful because it gives all the social information about a company merely by hovering over its name. My ability to design great campaigns that meet social marketing criteria is made possible by their substantial assistance and attention to online inquiries. And in light of the variety of services it provides, it is really important.
What is your favorite aspect of this product?
I adore the Stay in Touch function, which enables me to schedule touchpoints and never miss a chance to connect. I appreciate how well it enhances profiles. I enjoy how it is associated with social networks and uses information from social media sites to create connections. It is integrated with MS Outlook, Gmail, and other social media platforms. It offers a variety of styles and email and notification templates.
What do you dislike most about this product?
There are only some features of Nimble that I dislike or find bothersome, even though it completes various duties differently than most CRMs. Its price is reasonable and is supported by the many features and advantages it offers each of its customers.
What recommendations would you give to someone considering this product?
Excellent security, simple fraud activity detection, and quick email delivery. Nimble is a great alternative because it is affordable and has many great features. Send a prompt email to the marketing team and forward the leads if cx needs a call from us. Many means of communication. It is simple to log in, and you can keep an eye on each customer's conduct and assign tasks before the login time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing