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NetSuite PSA Logo
NetSuite PSA Logo
Oracle

NetSuite PSA

7.2 / 10
Category
NetSuite PSA
7.2 / 10

What is NetSuite PSA?

Manage the complete Bid-to-Bill process of your services business with NetSuite’s leading Professional Services Automation solutions. Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain. And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.

Company Details


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Awards & Recognition

NetSuite PSA won the following awards in the Professional Services Automation category

NetSuite PSA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NetSuite PSA.

87 Likeliness to Recommend

93 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NetSuite PSA?

6% Negative
4% Neutral
90% Positive

Pros

  • Trustworthy
  • Fair
  • Generous Negotitation
  • Over Delivered

Feature Ratings

Average 81

Knowledgebase

90

Task Management and Workflow

90

Process Automation

90

Mobile Access

90

Time Management

88

Billing

84

Security

83

Reporting

82

Expense Detail Tracking

80

Auditability

77

Project Management

77

Vendor Capability Ratings

Average 75

Ease of Implementation

100

Usability and Intuitiveness

100

Ease of IT Administration

94

Availability and Quality of Training

88

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Quality of Features

86

Vendor Support

86

Breadth of Features

84

Ease of Customization

84

Business Value Created

76

NetSuite PSA Reviews

Kevin P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

NetSuite Keeps ProServe Moving

Likeliness to Recommend

9 / 10

What differentiates NetSuite PSA from other similar products?

NetSuite provides an enterprise user experience with very open integration capabilities that can enable organizations of all sizes to realize a significant benefit in using NetSuite.

What is your favorite aspect of this product?

Time tracking and reporting.

What do you dislike most about this product?

Project Management capability

What recommendations would you give to someone considering this product?

Use NetSuite as a basis for migrating workflows to manage your daily Professional Services integrations.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Milton R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hrushikesh D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Feature loaded application

Likeliness to Recommend

10 / 10

What differentiates NetSuite PSA from other similar products?

i did not used any other product

What is your favorite aspect of this product?

reporting and Project management

What do you dislike most about this product?

Less training materials

What recommendations would you give to someone considering this product?

go for it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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