What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
93 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Sticky Notes
Annotation
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
MURAL Reviews
Greg R.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2023
Mural facilitates easy planning and teamwork
Likeliness to Recommend
What differentiates MURAL from other similar products?
Participant involvement is boosted as a result. Since it's a real-time collaboration, the outcomes and replies are instantly visible. Asynchronously, it accomplishes the same thing. You get to see the finished product as it's being made, and I can tell that people are actively participating and checking out each other's work. It's also a good way to keep track of what's being said or done in real time.
What is your favorite aspect of this product?
It's a great environment for teamwork. Larger meetings, such as calls with decks, increase team involvement. Collect data, keep track of talks, and distribute ideas. Make a narrative where ideas may flow freely and everyone can contribute. When compared to Powerpoint and other similar programs, it excels.
What do you dislike most about this product?
Large group brainstorming sessions can occasionally experience'sensitivity' while rearranging objects, but this is rarely a major problem. Canvas navigation is cumbersome without the use of a mouse, and some features are difficult to master.
What recommendations would you give to someone considering this product?
Mural is a fantastic collaborative tool for both remote and in-person teams. Activities ranging from breaking the ice to serious strategic planning are included. It's a good time with minimal risk that also helps us get more done. Variety, positioning, and even color all seem to be well-received by the participants.
Pros
- Reliable
- Caring
- Transparent
- Enables Productivity
Nikia S.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2023
When I need to work with my team, I use Mural
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural's clever visual approach helps improve teamwork. In addition to facilitating team troubleshooting efforts, this tool also facilitates process review. Wall murals are a great way to illustrate complex plans or procedures. By having a visualization of the schedule and roles, the team can work more efficiently. This instrument facilitates faster troubleshooting.
What is your favorite aspect of this product?
It works wonderfully as a "single source of truth" for a team to use in their collective efforts to collaborate and share knowledge. The ability to put an unlimited amount of stuff in a single "source" and then zoom in on the minutiae is what makes the "infinite canvas" feature so appealing to me.
What do you dislike most about this product?
In a time-pressed collaboration session with first-time users or others less comfortable with technology, Mural may not be the best choice because it can take some getting used to. However, once you get the hang of it, it's pretty simple to use!
What recommendations would you give to someone considering this product?
Mural has been very useful to me in the realm of collaboration, especially with the rise of hybrid workplaces and online meetings and seminars. The ease of use is fantastic. Unlocking and modifying the templates to suit your specific needs is a piece of cake, and the quality of the templates you've had access to is amazing. I really like how simple it is to convince people to sign up and start using the tool.
Pros
- Efficient Service
- Inspires Innovation
- Security Protects
- Continually Improving Product
Benjamin F.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2023
When I need to work with a group, I use Mural
Likeliness to Recommend
What differentiates MURAL from other similar products?
It performs what it's supposed to do in an obvious and efficient manner. The Mural team is always making enhancements to the system's speed and stability, particularly when many users are active at once.
What is your favorite aspect of this product?
Mural was originally acquired as a means of centralizing and facilitating Journey Mapping initiatives. Tools now available make it possible to draw on the space's benefits in a wide variety of endeavors, which has stoked the enthusiasm for many new projects.
What do you dislike most about this product?
It's annoying that you either have complete control over who can make changes to your notes or none of your guests or visitors do. Sticky notes can be a great organizational tool, but they can also lead to chaos in the workplace if they aren't locked in place and the user is free to move or resize them at will.
What recommendations would you give to someone considering this product?
I am able to effectively and transparently organize a wide variety of ideas and perspectives from different groups with the help of Mural. This helps me get better results in less time.
Pros
- Helps Innovate
- Enables Productivity
- Acts with Integrity
- Continually Improving Product