What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMURAL Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on MURAL.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
93 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Sticky Notes
Annotation
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
MURAL Reviews
Jalin M.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2023
Mural is a leading real-time digital board
Likeliness to Recommend
What differentiates MURAL from other similar products?
I like how MURAL can function similarly to conventional whiteboards and flipcharts. Because of this platform, my team is able to replace some of our regular collaboration tools and work together more effectively, even from a distance, than we ever could with just video conversations.
What is your favorite aspect of this product?
Mural's simplicity and the outline function, which helps audience members keep up with the presentation, are its two best features. The large, clear design makes it simple to focus on and show the most relevant details.
What do you dislike most about this product?
When compared to competing tools like Miro, I find MURAL's small workspace to be a major drawback. There isn't a lot of room to set up many boards, workspaces, or tabs, which can make your projects feel claustrophobic.
What recommendations would you give to someone considering this product?
Mural is useful since it facilitates real-time, remote collaboration with my team without requiring me to have in-depth expertise in any technological areas. In other words, the problem of "just another PowerPoint" is being addressed by Mural. In my field of study, the use of slide presentations is becoming antiquated and irrelevant because they do not encourage active engagement from students.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Inspires Innovation
Artem V.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2023
Mural is ideal for distributed teams of all sizes
Likeliness to Recommend
What differentiates MURAL from other similar products?
For the last four years, my entire team has operated fully remotely. Initial difficulties arose from our lack of physical proximity and the inability to hold meetings or conferences in a dedicated area. We were able to do this thanks to Mural's collaboration features in our online office.
What is your favorite aspect of this product?
I appreciate that everyone in your group can make a contribution to the answer simultaneously. This makes it easy to form subgroups within large meetings to tackle difficult problems. The ability to break down a multifaceted problem and highlight places where more effort is needed. You can also evaluate the effectiveness of your strategies in this way.
What do you dislike most about this product?
I'd love to offer some pointed criticism, but I'm at a loss. See for yourself how useful Mural can be by giving it a try. Getting started with facilitation, co-creation, and collaboration has a slight "learning curve," but you won't realize it after a while.
What recommendations would you give to someone considering this product?
Mural allows remote team members to have their opinions heard by posting them to virtual whiteboards in real time. Having the option to remain anonymous is a great help in defusing potentially explosive situations.
Pros
- Enables Productivity
- Efficient Service
- Helps Innovate
- Reliable
Tyler H.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2023
An effective method for group brainstorming
Likeliness to Recommend
What differentiates MURAL from other similar products?
Using Mural, I can get my professor's feedback swiftly and simply. It also facilitates my work in close conjunction with fellow students. It's simple to mark out who wrote what on a standard whiteboard, making it ideal for brainstorming sessions.
What is your favorite aspect of this product?
Only Mural allows you to upload big files that others can annotate in real time. One of the features I like the most is the abundance of available templates, as well as how easy it is to host visual, collaborative meetings. Compared to other teamwork platforms, this one is a breeze to work with.
What do you dislike most about this product?
Because the default tabs are always Murals you have already opened, it can be difficult to find the new boards my lecturer makes. If further meeting icebreaker templates exist, I'd appreciate to be made aware of their existence.
What recommendations would you give to someone considering this product?
Remote teamwork for ideation, prioritization, task management, and prototyping. We utilize Mural to collaborate with our clients on the design of solutions to complex problems, as it makes the aforementioned activities more efficient.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
