Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
MURAL Logo
MURAL Logo
Mural

MURAL

Composite Score
8.2 /10
CX Score
8.4 /10
Category
MURAL
8.2 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

Filter By

MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

93

Infinite Canvas

87

Sticky Notes

83

Annotation

83

Surveys and Polling

82

Screen Sharing

82

Role-Based Access

81

Integration with Meeting Solutions

80

Multimedia Content

80

Record, Save, and Export Canvases

79

Vendor Capability Ratings

Average 83

Quality of Features

89

Breadth of Features

87

Ease of Implementation

87

Business Value Created

85

Ease of Data Integration

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

75

MURAL Reviews

Hannah R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Slick and very nice

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

Tons of templates to choose from to host workshops and it got an integrated timer

What is your favorite aspect of this product?

The Mural whiteboard is great for brainstorming and arranging interactive sessions

What do you dislike most about this product?

The clip art gallery is limited but also supports the user’s own images

What recommendations would you give to someone considering this product?

Ideal for creating mind maps and very easy-to-use flowcharts

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Carolyn R.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Mural helps me manage projects and deadlines

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

One of Mural's strongest points is the way it facilitates structured collaboration within a single platform. The ability to collaborate on a common project without physically being in the same location is a huge time saver.

What is your favorite aspect of this product?

It's a group effort on a massive scale. The updated aesthetic and new features are wonderful. I use it frequently for personal or academic endeavors. Another thing I really like about it is that even very large boards don't take too long to load.

What do you dislike most about this product?

File , workspace, and team management all have the potential to be perplexing. It's not as intuitive or clear to me. The ability to construct and use external plug-ins (like Figma) is something else that could be added to Mural.

What recommendations would you give to someone considering this product?

Timelines, goals, and study topics are all easier to keep track of thanks to Mural. Once it's out in the open, other people can contribute to it as well. It's helpful for group schoolwork, creative projects, and just getting ideas down on paper when no one's in the same physical space.

Pros

  • Reliable
  • Efficient Service
  • Acts with Integrity
  • Security Protects

Glen K.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Mural has some simple and practical templates

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

After using Mural for some time, I can say confidently that it is the most useful tool to have on hand during meetings. Mural's clean and simple user interface is fantastic. A vital resource for any group meeting. The offered templates are excellent.

What is your favorite aspect of this product?

Because of its flexible format, which encourages original thinking, murals are ideal for recording the thoughts of a single person or a group. Also, the post-it notes let the people who normally wouldn't speak up to contribute their ideas. Having the option for asynchronous collaboration is a great boon to productivity, allowing team members to contribute their thoughts whenever they have them.

What do you dislike most about this product?

Incorporating elements like text boxes and contour regions would be a great enhancement to Mural. The layout of the left-hand sidebar is a little confusing. It took a lot of exploring to figure out what each button accomplished.

What recommendations would you give to someone considering this product?

Mural has helped me organize my thoughts and plans for individual projects and workflows. One more perk is a whiteboard, which can be used for all-hands meetings and serves as a continuous improvement huddle board. Great opportunities for communication and teamwork!

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Helps Innovate

Most Popular MURAL Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171